7.0
Pleasant
From 101 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Traveller Reviews Emerald Central Hotel

Number of reviews per page
20
40
Top reviews
Gary
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was ok, looking around I could of stayed in a newer place for the same price Staff very nice
Michelle
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed was comfortable, but on castor wheels, on tiles. Bed kept moving backward, when I sat on it. Potential Health & Safety hazard, just waiting to happen. Note that mattress does have 'body indentations', where mattress is no longer bouncing back into shape. Grime around taps on vanity, is more than a few weeks old. Also around base of toilet. Housekeeping aren't performing duties well and management don't appear to be inspecting. Bathroom very compact. Not recommended for anyone of a larger build. I'm fairly small and I felt like 'Houdini', whilst sitting on toilet trying to reach the toilet paper. Whole space is out dated, but servicable if only needing a bed for a night. Every morning around 8am, ladies talking and giggling loudly outside front door. Great for guests wanting to sleep in. And early one evening, some sort of dispute between a couple. Shreking (not yelling), from both people for over half an hour. Then about 15-20 minutes later, started up again for another 10-15 minutes. 'Very peaceful'. Photo's attached, are all screenshots off a video I took.
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Tony
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Place had everything you need nut rooms are pretty old.
Lana
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Key pickup was organised and easy, as arrived after office hours. Room was very clean and amenities well stocked. For me, the bed was too firm.
Mark
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrific
Phil
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Made an error with the booking and arrived the week prior. Paid for an upgrade at the same hotel for that night and have had no consideration for cancellation of this booking.
SIMONE
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice and close to Coles shopping centre
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean and quiet.
Jodie
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We stayed at this motel because it was the closest accommodation to an event we were attending in Emerald. For one night, it was fine, and not overpriced. However, it is an old motel and in dire need of renovation. The exterior and gardens also require some TLC also and none of the photos actually reflect the true appearance of the motel. The bed was comfy and the air conditioner worked a treat. We received good communication from the staff prior to our stay with accurate instructions detailing the check in process.
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Bernie
icon-Leisure
Leisure
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It is not a hotel.but a motel with no bar or Bar food. Bedhead lights don’t work.Clock radio u/s . Window curtains too long.Bathroom light switch cover broken.Fridge door shelf rail missing. No meals available with the bar/eating area closed up. How does it get the name “hotel” ?
Hilton
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Centrally located and close to supermarket, gym and restaurant.
Gary
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good enough.
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The stay was comfortable and convenient. The room was well appointed.
Simon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Ok so walked in and only had bathroom light and door light. No other lights worked but turned on at 2am?? Stains, rubbish left from previous tenants. Mouldy aircon n shower.old beds, we ended up in middle like a deflating air bed. Do not stay here
Tyson
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No shower head
john
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Staff were great but property in need of TLC. Had issues with other guests smoking out side room. Due to door gaps smell pervaded room. I thought there was a law that said you couldn’t smoke within a 10 m of a building entrance??
Petra
icon-Leisure
Leisure
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

You can hear all the plumbing going through the walls and the Air Conditioning is almost non existent
Jennifer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Centrally located
Ryan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beds not being stable
bruce
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The room was basic but clean and comfortable.
Number of reviews per page
20
40