Lovely little “affordable” (as far as Madrid prices are concerned) hostal in the middle of Madrid in a really nice neighborhood with lotanof cafes and restaurants nearby. The taxi I took frim airport could not find the street as it is a pedestrian street mostly but if you book the taxi to airport via the hotel, the taxi can stop right in front of the hostal and costs 33 euros which is the set fee for an airport transfer. The door to the hostal is not obvious - there is a small sign right besides a big brown door right in front of a café. You enter the door, then turn right, up ancouple of steps to a lift, then to the first floor where the reception is. The receptionist was very nice and friendly. I opted for the cheaper room that was at the top on the 6th floor. It said “bathroom accessible via stairs”. What this means is that it was accessible via a ladder! A little bit unsafe for me to pee at night. It felt a bit like cinderella’s tower. A small single bed. A closet. It was all clean and in good order. I just do wonder how they are able to clean that bathroom! The cleaner deserves a raise for that. Overall I really liked the hotel and would stay again. I know the other double rooms are very spacious.

Excellent location, single room on the 5th floor requires climbing a ladder for bathroom access, staff members were friendly and helpful

Had a fabulous time here! Having lived in Madrid for a couple of year, this was a perfectly situated location to visit the city !

Air-conditioning not very good

I didn’t check the elevator didn’t work she gave me the room on the 4 flour I want the room The one I reserved From the picture with the window the one with the palace view- I took the one she gave me I was very tired got wet it was pouring - taxi got desperate next day and left me and couldn’t find the attendant and have to walk about 12 minutes to gran via to grab another taxi super inconvenient for me - love Madrid though been there more than once

El equipo de trabajo de todos los turnos son Supet Exelente. La ubicación es exelente .SI Fuera nuevamente a Madrid me quedaría en este mismo hotel.

The air conditioning was effective.

Absolutely loved, unfortunately booked through hotel.com who only mention outdoor balcony rooms so assumed getting that but got inside room, nenerless still fantastic, couldn’t ask for more helpful staff

The staff was incredibly welcoming, and I really appreciated that my room was ready before check-in since I arrived early in the morning. The room was clean, well-organized, and I loved the thoughtful touches like the coffee and the items in the fridge. Even though I only stayed for two nights, I truly enjoyed my time. The location is amazing—so close to everything! Check-out was quick and easy, which made the whole experience even better. I would definitely love to come back, this time with my family :)

Wonderful

Convenient , clean and friendly staff

We stayed one night and the room was clean. Staff was wonderful. Made our short trip a pleasant one.

The staff was very helpful and friendly, the room was very clean. Location was absolutely perfect, literally in front of the Royal palace, plenty of places to eat. My only complaint is that the breakfast is not included in the price and you have like 3 options.

Staff were amazing, very friendly and polite, especially Alina who welcomed us before we even got there... Breakfast downstairs was very good value and tasted great so recommend it. Rooms were exactly as described and very comfortable

Lovely big room, very kind staff. Everything went well.

Amazing location, amazing staff. I really recommend this place.

Staffs are friendly

Rooms were clean and the hotel location was excellent. The staff was amazing as well.

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The staff were great. It was a good location and everything worked well. I thought the single bedbwas a tad small but it sufficed.