Staff were lovely as we didnt have enough towels in the room and asked at the desk. Rooms were lovely and clean. We stayed in the sound of music room and was great only down fall would be to add another dressing table as with being 6 of us in the room. Also a lamp just to brighten up the room alit next to the dressing tables but apart from that was amazing. Really central to everything we needed and would defiantly recommond staying here and will be booking again.

Nice staying, comfortable beds .

I have stayed here many times and this was by far my worst, I usually like this place but the thin windows so you can hear the music , poor bathroom and no kettle although tea and milk givenwere negative in my view,

Everything was perfect! The staff were very friendly and helped with our secret hen plans which was amazing. Room was great, very spacious and loved the decor. Would love to stay again!

The room wasn’t the problem I paid 200 deposit and still waiting for it to go back into my bank as they said it would go straight back in to when we left and the room was checked we left the room how we found it

Heating was broken in our room but staff accommodating and moved us to another room. Great stay and close to everything

Staff were good, room was spot on, location was perfect

The staff were lovely and room was very clean and comfty beds

The room was very large and the staff were all very friendly. Felt very safe however lots of strange noises

Staff were wonderful. Clean room.

Good location and friendly staff

The location is brill if you want to be right in the centre but this has a downside. 2 clubs directly opposite our room. Loud Music and people until 5am and then the street sweepers. We had a large crack in our window so that might have contributed to how loud it sounded inside. Room was very clean

A very popular hotel for groups. Multiple beds in rooms. Rooms and floors are themed. We stayed on a Sunday and Monday. Great location just minutes from Bold St. food, pubs. Theatres are walkable. But what makes this hotel is the STAFF. Super friendly. Nothing is too much trouble. Tip. Ring hotel in advance for recommended parking.

The Staff Couldn't of been nicer than they were great warm welcome.... But we never had a wink of sleep because of the night club next door also each time we went to the toilet there was water all over the floor and ive never stopped any where that didn't have a Bin in the main room for Rubbish...........

Great decor, space and cleanliness, comfy beds Only downside was a drunk banging on door in middle of night & noise from bars on street. I did wear my earplugs so never heard anything, the wet room shower didn’t flow away fully so floor was wet Would stay again though

Staff were lovely, the room was very shabby, lighting terrible. We couldn't see to put up makeup. Staff were lovely. Beware they keep your security deposit for a few weeks! It may be i the T&C's but no one mentioned that when I paid it. Good location but the room itself could do with some TLC.

The welcome from the staff was amazing, wish I had got their names because it was a great start. I arrived soaked from the weather and room wasn't ready as I arrived early, they kindly hung the wet clothes on the radiator!! Room great, huge for the 4 of us, beds Uber comfy! Hotel clean Room lacked some amenities such as shower gel, tea and coffee We knew we were in a busy area, nightlife around us so we were prepared for a noisy night but it was particularly loud, better sound proofing would be an idea but as I say, we came knowing so it didn't affect us massively but you couldn't have had kids in that room, they wouldn't have slept But overall, staff great, rooms good, awesome location for the centre 😃

room was lovely and the staff are so friendly will definitely be coming back

Great location for a group booking / celebration. Ava at reception was lovely, even gave us black balloons in the room, free of charge. Although some minor issues in the bathroom, didnt affect us really! SUPER COMFY BEDS! Will definetly stay here again!

Great room, great location. Our second time using the hotel.