We arrived at 9.30 p.m. to find the hotel in darkness. The door to reception was open but there was no-one around. There was a room key in a basket on the counter - and the room was empty – so we left our luggage and went elsewhere to eat. On our return, there was still no-one around, so we went to bed.
In the morning, we found the manager, who spoke no English but managed to explain via Google translate that she had been to a family funeral. She was very apologetic and gave us a bigger room with a balcony. However, we didn’t see her again (or any other staff) for the rest of the week. Some days the room was tidied and the bed made, sometimes not.
The restaurant was closed, which was a pity as locals told us it was the best food in town. Fortunately there are two very good restaurants in walking distance (Chez Antoine, La Source).
Despite all this, I still think it’s a lovely little hotel if, like us, you prefer small family run places to big soulless establishments – it’s just that we found the (lack of) service a bit bizarre. It’s probably fine in high season.
