7.6
Pleasant
From 73 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.2

Traveller Reviews Sapateiros 44

Number of reviews per page
20
40
Top reviews
jen
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Quintessential Lisbon lodgings
Yingxia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in is difficult
Desi
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good place for a reasonable price.
Lyndsey
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location and clean apartment. My challenges were checking in. I had registered and paid the visitor tax days in advance but not heard anything back. 20min before my check in i found someone to help me call their number since my phone wasnt working. Only then was the check in code sent to me. I probably wouldnt stay here again since the check in was stressful.
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Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location for sightseeing. Building had an elevator but there were still some stairs in the building. Check in was at another location and I decided to take an Uber rather than walk with my luggage. The room great and modern. I loved staying here.
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Brilliantly located in heart of city for restaurants and transport connection. Our room was very well equipped and well serviced each day. The complimentary wine in the bibliotheque was a much appreciated touch. Would very happily use again. Only gripe is that access code was provided only moments before we were due to check in. This undermined confidence that all would go smoothly - could the code be advised the day before so that the guest travels with confidence. Otherwise all the advance processes were very smooth thank you.
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Marjorie
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This hotel was amazing. It was comfortable, clean, had amazing staff. It's true that there's no front desk, but if you read the instructions before, there won't be a problem for check in. The hotel was well located, had great coffee in the room, and amazing cute little library on the second floor with a vintage vibe that I loved. It was a perfect location as you are in the center of Lisbon and everything is accessible walking distance. I would come back anytime :)
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ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This place is nice and quaint. It is not really a hotel. Instructions on the check-in could be improved for clarity.
Brooke
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Check in was at another hotel, a 10min walk from our hotel. The staff were so incredibly hospitable. We were offered complimentary breakfast which was outstanding for 2 reasons the food options hit and cold foods with amazing selection, and the dining area, the building is an old palace and the rooms are so beautiful. There was live music plying during breakfast it was a much needed break after a long day of traveling. The doorman I didn’t catch his name was beyond gracious and helped us get an early check in, as it was a rough travel day and we had needed so extra rest! The BEST hotel we stayed in for beauty charm and service. Our rooms when we entered made us feel like royalty, had a bottled water and a coffee maker to start the day, along with soap and lotions.
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Leonie
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent location, central but quiet at night. Very clean and beautifully decorated. Highly recommend!
Gerardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful large room that can be used as an apartment. Very elegant design with elevator access. We really enjoyed our stay and wished we would’ve stayed the entire two nights there. Thank you to the friendly staff and cleaning crew. We will stay again. we stayed on the fourth floor. We would definitely stay there again.
Oksana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Loved the room and the location. The only inconvenience is that when you arrived, you have to walk far from the hotel to another place just to check in!
karly
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It does not have onsite parking like it states. Parking garge close by byt 22.70 euro per 8 hours otherwise others are cheaper but fairly long walk. Hotel itself is lovely and great location and staff was great
Yee Huey
icon-Leisure
Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Though the staffs located at the welcome center where is a little further from the apartment building, I have my problem sorted out with Expedia property mgmt chat and onsite staffs support. Big thank you to them.
Katja
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

All was good
Elisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Great location! Read the fine print as you must check in at a different location!!!
Nicholas
icon-Leisure
Leisure
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The check-in process is at a hotel ten minutes from the apartment. This was relatively inconvenient and should have been made more clear at the time of booking. This neighborhood is nice, but incredibly noisy. I would not recommend staying here.
Maura
2.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This is not a hotel - it is an Air'bnb' style accommodation where you can get the key from a hotel 10 mins uphill walk away.
Verified traveler
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Let’s start with the positive. Its location was great, unfortunately the room itself was very disappointing. Everything inside was extremely small. The bed was so small that we had to only sleep on our sides or we’d fall out of bed. On one side of the bed, it was very tight to walk around. The bathroom was very cramped & it had one of those capsule enclosed showers & was so small that you could only wash by just turning around. Don’t even attempt bend down to try & wash your feet. The decor was old & worn. The kitchen only had some crockery & a few knives & forks but it did have a small microwave, kettle & fridge. I think it was quite expensive for what you actually got. Parking was also very expensive & you really had to organise that yourself.
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Victoria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Superb place in central Lisbon. This place looked like it could have accommodated several people. It was beautifully furnished, had a small kitchen area. I would stay here again.
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