Overall Ratings & Reviews Hyatt House Chicago Oak Brook

The property and staff were great! Would stay again for sure!

Great customer service

I extended my stay!

Only one elevator worked for the whole bldg including cleaning carts. Only one ice machine for the entire bldg. It was a holiday and employees seemed scarce.

very clean and the staff were so friendly. Great breakfast as well.

I liked the room, everyone was nice, breakfast was good. I didn't like the smell of the room our a/c leaked which soaked the carpet and had the musty mildew smell, they vacummed it but the smell came back, we asked them to spray chemicals but after an hour the smell came back.

Very clean and quiet.

Not much in the immediate area

The hotel was understaffed. The pool was not being cleaned out

Great Hospitality.

Great property - clean, stylish, friendly staff, comfortable room - would definitely stay here again

N/a

Hotel was nice but the breakfast was terrible. Eggs full of water and the turkey sausage was like hockey pucks. For the price, the food should be better. Gluten free and gluten bread in the same box defeats the purpose of gluten-free. No bagels or muffins? All around a terrible breakfast. But the room was beautiful and the staff was nice.

Omelets for breakfast were great! The property was clean, bed was comfortable, and staff was friendly and helpful.

Excellent

Good hotel if you’re looking for something not flashy

The staff in the whole experience was phenomenal I would recommend this hotel nice and clean

We were welcomed with open arms! The girls is so quiet and nice!

No complaints. Rooms was great. Very quiet. Fun in pool. Drinks at bar yummy and food also was good. Games to check out and play with grandkids. Staff was very helpful and nice. Lady making omelette also nice. Great breakfast. Only suggestion was to add UNO to game choices :)

Great hotel. It’s very clean and quiet. It also provides an outstanding breakfast for free