6.6
Pleasant
From 123 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

6.6

Traveller Reviews The Bay Horse

Number of reviews per page
20
40
Top reviews
Brent
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A strangely located budget hotel; the room itself is good but location above a pub is awkward in the evening
S J
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4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very disappointing stay Cold unfriendly welcome Nowhere to park Tv did not work properly Bed very hard and uncomfortable And to top it all, no sleep due to the live music until 1am banging doors and shouting customers leaving the pub.
Ross
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6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Bit disappointing for the price paid. Nothing much round about and very tired bedding. Would not stay again unfortunately
ross
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6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shower in room 5 needs the tile grout bleached and cleaned properly. Also the room window is not sealed and locking properly. noise from traffic is constant as a result. All fine otherwise
Mike
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Be aware if booking that there is no parking on site. You have to go to another property on the other side of the dual carriageway to collect your key and park your car. This isn’t made clear in the listing. If like me you have a lot of work stuff to carry back to your accommodation, it isn’t really suitable. I tried to contact the owners numerous times and had no response. Hotels.com also tried to contact them numerous times regarding a refund but couldn’t get hold of them. I had to pay for another accommodation for the night.
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Billy
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Yes very helpful and polite enjoyed our stay. Will book again in the near future.
James
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Accommodation was relatively easy to find.. Booking in was unusual as I had to check in at the India restaurant apposite the accommodation. Staff very friendly. Room spacious and clean. Comfortable beds. Toilet clean and tidy. Yes/coffee facility available. A bit noisy during the evening with the pub being below the accommodation but not a major issue. Reasonable priced... Now that I know the setup .Yes Id probably stay again..
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Lee
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Noise from bar and main road okish
Sam
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Ideal as a stop off point for travelling. Not picturesque in location but easy to access from the A74. A pleasant night's stay.
Colin
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Felt the room was a bit tired and could do with an upgrade Apart from check-in didn’t have any interactions with any staff Suited my needs for the night
Aysha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was a nice ensuite room, it was clean but amenities were not good, TV was not working, Internet was slow. Although there were complementary tea and coffee was provided but the electric kettle was not working properly. Bathroom was clean and amenities were placed in. Overall it was not bad in such a low price.
Marie
icon-with Partner
with Partner
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The biggest issue was slamming doors from rooms & the outside pub door was under our room was going all night music banging .But most noise from other people in rooms.should be a sign to be considerate to other guests. Also label keys better as someone putting keys in our door then constantly trying to get in until I went to door to tell him.No hot water for shower in morning . Plenty of coffees left in room though
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Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room was nice but noisy when window was open, not a great location above a closed pub but price was ok for 1 night
Muhammad
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Is ok not great
sharon
icon-Business
Business
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The only good thing was its proximity to my work!!! I was placed in a room over the bar with live music playing til 0001. I had no temote for my TV it was requested on the first night but never received. I certainly WILL NOT stay there again.
Robert B
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10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Provided a room which was comfortable at very reasonable cost. The only downside is the Kareoae in the Bar which goes on until midnight. But I took part !
COLIN
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Ideal if working this area reasonably priced.
Claudio
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4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The Worst hotel communication we ever had We lost one night and had to pay another hotel
David
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4.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Beds were put together but were to different heights. Shower was unusable as the shower head was absolutely disgusting. No wifi. Room had a bad odour. Had to wrestle with the door to get into the room. Bathroom door was damaged and wouldnt stay closed overall it has been the worst hotel stay i have ever had
Pamela
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

A perfectly good stay. Good location for what we wanted and good price. Check in was a problem which with good comms should’ve been fine. So if you are staying - both parking and check-in are over the road in the “spice” restaurant. Our room was exactly the one in the picture. Basic, clean and did the job.
Number of reviews per page
20
40