9.2
Exceptional
From 268 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Florença

Number of reviews per page
20
40
Top reviews
Claudio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Despite the upgrades the hotel is decaying in several items. Breakfast and restaurant are mostly affected despite the efforts of the staff. notoriously down by a
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Great hotel in Americana. Highly recommend. Staff amazing, especially Sr Nelson who works in the restaurant, absolutely outstanding gentleman extremely attentive.
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Everything.
Ana Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Property is good but needs a remodelation and better attention to cleaness at the baths. Staff is amazing
Ana Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Staff is the best but hotel still need some maintenance and rooms upgrade.
Paul
icon-Business
Business
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Good central location and good inside hotel - surrounding area activities are limited
Renata
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Great place to stay. Nice staff. Clean environment. Good breakfast.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Had an amazing stay. Nelson, one of the server’s who looks after breakfast, always looks after me. Makes sure I’m okay along with so many guests. Amazing staff in general. Stayed here every year visiting family.
Ana Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

The staff ia amazing, very good people. The common areas( lobby, bar, restaurant) are in a very goos shape. But the maintenance in the rooms are very poor. They really need to take a better care of the rooms
Flavio
icon-Business
Business
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Hotel impecável, limpo e confortável. Super recomendado!
Vitor
icon-with Partner
with Partner
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Amazing Staff very nice breakfast.
Kate
icon-Business
Business
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Very comfortable hotel, great service, delicious food and very nice gym and pool area. Rooms are a little old fashioned, but comfortable. Would definitely recommend this hotel!
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Hotel is well located, room is alright and overall clean. Bathroom could use some renewing and little more care on cleaning.
Eric
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful! Great breakfast each morning.
Holden
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

I've stayed at this hotel a few times now, whenever I visit my family in Americana. This, I think, is the best hotel in the city of Americana, and it's perfectly fine and a suitable hotel. Apparently, they brand themselves as an upscale hotel, but it's far from upscale when compared to hotels in the US or even in bigger cities of Brazil. My first stay there I stayed at one of the bigger, nicer rooms on the avenue side, this time I decided that it wasn't necessary, and stayed at a smaller one in the back. The room was nice and comfortable with a large, clean, nice bed, either queen or king size, no frills. The bathroom was extremely small and a little cumbersome since at any time I went in I had to close the bathroom door in order to get to the shower. A small detail that bothered me immensely and that could have been easily and cheaply changed, my bedroom had bright white lights, rather than the nice soft warm white lights I'm mostly used to. It made me feel as if I was in a meatpacking plant. The bathroom flush was slow and non-efficient and I would expect that such hotel would've changed its toilets for water efficient ones at this point, but not the case. I used the "gym" once, which looks nice on the outside but sadly is very limited, supplied with low grade workout equipment. It was also very hot in it and when I called the front desk to ask where the AC remote control was they told me that it was broken, they built the gym the year before. Lots of construction
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werliton
icon-with Partner
with Partner
10.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

Excellent!!
Verified traveler
10.0
/10
Reviewed 474 week(s) ago

Expedia Group verified review

When you arrive at the hotel the appearance outside is not too invited but inside is much better, from the staff to nice room and amazing breakfast.
JOSE IVAN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Melhor quarto de hotel para PCD que já me hospedei, amplo e sem móveis atravancando a passagem. O banheiro é espaçoso e funcional.
Juan Carlos
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Sempre que trabalho em Americana me hospedo no Florença melhor hotel da cidade
Sergio luiz
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Faltou apenas uma mesa de canto nos dois lados da cama. Apenas um lado tinha. O box do banheiro não tem porta fazendo co. Que o banheiro ficasse muito molhado
Number of reviews per page
20
40