Overall Ratings & Reviews Holiday Inn Express & Suites MOUNT VERNON by IHG, an IHG Hotel

Nice and clean room, will stay again.

Only outlet that worked was in the bathroom and they only had one USB plug.

Staff was very friendly. Rooms were extremely clean

Clean and spacious room. Not very quiet. Front desk personnel not professional.

The staff was so friendly and helpful! The pool stayed open until 11pm which was so awesome because we arrived tired and really wanted to swim and relax!

Nice and pretty clean i had the 1st floor and its nicer

Th

Even after 14 hours on the road, there was so much highway noise that it was very difficult to sleep. And when I called the front desk about a lot of people noise from the adjoining room at 11PM, they did not address it and seemed indifferent. Breakfast area opened late, even though there were several people waiting, and the only question I was asked at checkout was "do you want a receipt?". Definitely not what I expect from Holliday Inn Express.

Very nice, well-kept hotel. Great breakfast. Pool and workout room were good.

Wonderful stay

No

Nice clean hotel, good breakfast and my kids loved playing in the pool.

People were very friendly courteous. Renny breakfast staff was very thorough keep everything filled and was extremely clean

Had a wonderful stay. Very clean, friendly motel.

It was Great! Our newly renovated room was awesome! Lots of room, comfortable bed, bathroom design is good too!! And the Breakfast is the best one around!! The people working the breakfast were fun and helpful!! Great stay! We would definitely stay here again!!

New remodeling is nice.

Quiet, clean, bed was soft.

the breakfast staff went out of their way to serve, excellent

Property was clean and breakfast was very nice. Staff were helpful and verh accomodating.

Excellent stay, amazing staff. Jerry does a great job with breakfast which is hot and fresh! Bacon was perfect restaurant quality! We really loved this property! They take customer service and quality to the next level!