9.0
Exceptional
From 61 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveller Reviews Prisma Hotel

Number of reviews per page
20
40
Top reviews
Elvira
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
carolina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No comment
Raghu
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good place to stay, everything
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and friendly/helpful staff. The rooms don’t keep out much noise form the main areas.
Johan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was good
Jill
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
Richard
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There was no WiFi in my room. Even when given another way to log in, it didn’t work. The third time I brought it up, the man at the desk shrugged his shoulders. I wasn’t the only one with this problem. Many people would stand in the hallways.
Holly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Beatriz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Steffani
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

All staff very nice and helpful!
Walter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Melissa
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca. El hotel es cómodo y el personal muy atento. El desayuno lo sirven de 5am a 9:30am.
Darwin
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s such a beautiful place to stay in Cusco
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Property is a good option for a night or two in Cusco. Convenient location that is short walk to the main square. There is a market close by for snacks, water, etc. The accommodations are basic but are a good launching point for Peru adventurers. The main draw back is that there are many travelers that are taking early morning excursions and it can be really noisy from about 4 to 5 am with doors and talking as people head out.
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Amy
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Some staff are not very helpful.
Shivanand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Kerry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Very comfortable room walkable distance to attractions in central Cuzco. Good hot water system which is not a given in Peru. My only criticism is could hear people yelling on the street at wee hours. Would book again.
nadine
icon-Leisure
Leisure
4.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Bed was very uncomfortable. No privacy - bathroom vent directly into the hallway / atrium. Front desk staff wasn’t very friendly.
HONGBO
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

This is 1st time I met the hotel check out time is 9:30 am and there is almost nothing in the room except small soap bar and one small bag of shampoo. Check in staff didn’t make me feel welcoming.
Number of reviews per page
20
40