Overall Ratings & Reviews Yinchuan Xifujing Hotel

Location is great, right in the city center within few mins walk to the landmark places of Yuhuangge. Walking distance to top shops and restaurants Hotel is very clean. No smell of smoke inside the lobby and elevator. Gym is new and have excellent equipment. Hotel front desk is very helpful. Ms. Yang Hui, 杨慧，in particular, helped a family of four. She helped us on calling delivery, info on touring around the city as well as calling taxi. This hotel has the facilities as 5 star hotel but with very localized services. I would rather stay in this hotel than an international brand,

It is not often I write reviews of hotels or for any other service/products purchased, however I am absolutely compelled to after my brief but absolutely wonderful stay at the Yinchuan Xifujing Hotel. What made my stay a 5 star experience, was the faultless and absolutely first class service from Alfred at the front/concierge desk. Alfred not only speaks impeccable English, but he went way beyond my expectations to help me with a particularly difficult request. He did this with grace, style and poise and nothing was a problem for him. I have only ever experienced 5+ star service like this before once in my life - that's how good he is! Thank you Alfred, thank you. You made my trip and you've made a friend. Looking forward to seeing you again.

My stay was very pleasant, I will stay at the same hotel next time

Nobody can speak in English. But the worst thing is they ruined one of our passports. At the check in, someone broke the page with personal data of one of our passports. the man in charge wrote us a message with a translator asking to go to our room that they will bring us the docs later. They gave all passport to one of us, and told nothing about the issue. we have seen only later that the page had been fixed using adhesive tape. better to stay in another hotel, maybe an international one.

많은 중국 지역을 가봤지만 가장 좋은 서비스의 호텔이였습니다 모든직원이 항상 웃으며 대해줬습니다