Westciti Caroco Aparthotel

Explore Westciti Caroco Aparthotel
8.2
Very Good
From 424 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Traveller Reviews Westciti Caroco Aparthotel

Number of reviews per page
20
40
Top reviews
Simon
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An excellent low cost stay option in a tricky area to find decent accomodation. Very well run property, thanks Rishi!!!
Baffour
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, was a good experience. Definitely value for money. The only minus was i asked for my trash to be taken out and bedsheets changed, but wasn’t done.
Ellis
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was confusing. The toilet was not clean. Bed was not comfortable. Floor was dirty. Shower was full of hair, so much so that we couldn't face using it. Bathroom also smelt of weed, yet we were in a non-smoking room! Quite possibly the worst hotel EVER.
MARK
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Can't complain about the room and facilities. The bed was comfortable and the bathroom good. A lovely shower in the morning and breakfast was good. However problem was with the noise. Firstly loud voices outside at midnight and then woken by a neighbouring room's loud television at 4:45am. Note to self: must take earplugs...
Shanti
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and comfortable. Very polite and accommodating housekeeping staff. Accommodating reception staff.
John
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

My room in the front building (older) felt more like a hostel than a hotelapartment.
Chantelle
icon-Business
Business
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff are awful
Lester
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Our original room had issues with the heating and we were offered a larger and a smaller room where the heating was working. We chose the smaller room as it was newer and provided a more comfortable space. The room was lacking in many areas including comfort of the bed, appropriate toilet roll holder instead of using the sink. The maid service was limited. We expected that they would clean the floors, but that was not done. Overall I would never return.
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Ka lo
icon-Leisure
Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel charges the same as, or more than, a 3-star hotel but feels more like a hostel. The room and toilet were extremely small, made worse by a sloping ceiling. Soundproofing was awful—I could hear every step in the corridors and upstairs, with guests coming in at 1 a.m. and leaving at 6 a.m. as if they were inside the room. The property looks nothing like the photos. Not recommended for light sleepers.
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Johnson
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service
Mr Muzi
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Breakfast too basic
Mary-Theresa C
icon-with Partner
with Partner
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was dirty with debris of biscuit which wasn't from us. It was as though it wasn't cleaned after the previous guest. Even when we requested for the room to be serviced on one of the days we were out, we came back to just the bin liner changed while everything else remained the same. The fire alarm kept going off at intervals without any cause to the point of going off at 3am in the morning disturbing everyone's sleep aftet a stressful day.. Not coming back Fore
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FILISHA
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was amazing! Having to change where you stay in the middle of a trip is extremely stressful. The staff went above and beyond to make the change as smooth as possible. The apartment was spacious and comfortable. I felt like I was at home. Would definitely stay with them again! Thank you so much!
Loubna
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Really enjoyed my stay here, very clean place and staff friendly.
oluwatomisin
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Too small and too much noise
K.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great staff. Clean and quiet
Ramonita
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

From the moment I arrived, the location of the property felt unsafe and unwelcoming. The first room I was assigned had a strong foul odor, and I had to be moved to another room. Unfortunately, the second room was also disappointing as it was very small, noisy, and the walls were paper thin, making it impossible to get proper rest. The breakfast offered was not as advertised and was unhealthy. While Mohammad from the staff was polite and helpful, Rodney was unprofessional and rude when I asked for assistance. Overall, my experience at this property was extremely unsatisfactory and not reflective of what was promised. Given the poor conditions and lack of comfort during my stay, I am requesting a refund of at least 50% of the amount I paid. I genuinely regret not choosing a proper hotel for this trip. DO NOT STAY A THIS PLACE!
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Ian
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The gym they advertise saying they have are some free weights and a bench in their laundry room!!!
Janine
icon-with Partner
with Partner
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The room was fairly clean, shower was a lil dirty and seemed to backup. Kitchen had everything we needed. Bed wasn't too comfy, we both left with our backs hurting. Bed extremely squeeky...just to sit down and get back up. In all fairness, we had a fairly pleasant stay, thank you
Hollie
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Bathroom hadn't been cleaned, poo down the toilet and dirty towels at the bottom of the shower. Springs in bed jutting into our backs overnight and the room was too hot. Sadly, we don't recommend.
Number of reviews per page
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