9.4
Exceptional
From 26 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.6

Traveller Reviews Hotel Shanelo

Number of reviews per page
20
40
Top reviews
Carol
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Safe, quiet, convenient location. Clean. Friendly service. Nice relaxing garden setting.
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was great. The breakfast wonderful. The beach is a one minute walk. I highly recommend this place!
Uruthirasekaram
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice place to stay
Robert
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

An oasis off the main beach road that allowed me time to adjust after a late night arrival. Had full breakfast (additional charge) to start the day - well presented and ample. AC, hot water, tv and access to nearby restaurants and of course the beach.
Katherine
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Business and Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I arrived at the hotel at around 5 am and the owner kindly let me check in at that time (I had paid for the previous night) so didn't have to hang out at the airport forever after an extremely long trip to Sri Lanka which I had read was an issue at other hotels. Breakfast was fantastic. Rooms were very basic but clean. There was tea and coffee in the room but no heating kettle, so you couldn't actually make coffee even though instant coffee was sitting there was there which was a bummer. Lovely property. It's just off the main road (about 1/2 block) down an alley, so was hard to find in the dark until we called and the owner turned on a large lit-up sign. Location is easy walking access to dozens of restaurants, souvenir shops, and other stores so was a good location to be at. Easy walk to the beach and very easy to catch a Tuk tuk on the main road to go into the heart of town or the airport. It's maybe a 15-min drive to the airport. Would def. stay here again and would recommend to others.
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Christina
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Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

What a great place! Nicely furnished, clean & comfortable. The owner is FANTASTIC & she makes a yummy breakfast every morning. Everything that you need is nearby, restaurants, bars, live music, shopping. The beach is directly across the street. You can also use the facilities of the resort across the street for 2,000 rupees per day. This includes beach chairs, towel, pool, wi-fi, restaurant & bar. I would definitely stay here again if I ever return to Sri Lanka.
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Christine
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Environment is nice and location is great. Room is clean, comfy except lots of mossies. Was in twin room and was bitten by bed bugs or dust mites until i had to switch bed. Would be helpful too if shampoo, conditioner, adult size bath towels were provided.
Christopher
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

A really nice hotel about fifty yards from Negombo beach. It is in a little alley off the main road and is well situated and clean. The staff were lovely also. A tuk tuk will take you to the main sites in a few mins for about 500 rupees. The locals are really lovely - almost everyone will stop to speak to you or to say good morning. A really nice start to a month in Sri Lanka!
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Dorota
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Stayed for 2 nights after arriving from the airport, and before our trip in Sri Lanka. Rooms are very clean and spacious, very quiet AC or ceiling fan if you prefer. Lovely well kept property with an easy access to the sea where you are able to swim but unfortunately very little shade on the beach. Would recommend 100%
Lenka
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Friends and Family
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

I can only recommend this place. The owner is absolutely lovely, she communicate all the time. she tried to help us as much as possible. THe room was nice, clean and no smell. That was one of the best things. Even when we stayed in other places including 4* hotels, the smell was terrible. So for sure I would return to this place anytime. Highly recommend it.
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Tissa
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Leisure with Children
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The beaches are good and walk for a long way . Love it
Tannis
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Comfortable bed in large room, air conditioning and fan, and large, clean bathroom. Breakfast (included) was delicious, one morning was Sri Lankan pancakes (like crepes with coconut and brown sugar), fresh fruit, fresh juice and your option of egg. The second morning was dosa with curry, fresh fruits and juices. The staff was very friendly and accomodating. Location is great, many shoos and restaurants nearby, beach access is across the street.
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Gordon
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Cannot recommend this hotel enough. It’s a small family run hotel run by two Italian brothers. The entire hotel is spotless. Their attention to detail is fantastic. The rooms are large and modern. The room was cleaned to five star standard every day. It’s very close to the beach and lots of good restaurants and shops. The breakfast is simple but delicious. The grounds are well kept and welcoming. The staff cannot do enough for you. It’s close to the airport (approx 20 minutes) and is the perfect start or end to a touring holiday of Sri Lanka.
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Verified traveler
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

宿泊料金のところに送迎等と書いてありながら、実際空港送迎をお願いしたところ、自分でタクシーなど捕まえれば良いのでは?と言われました。それならなぜ送迎等の料金が取られるのでしょうか意味がわかりません。その他は良かったと思います。
Verified traveler
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Vi havde 3 overnatninger. Super fint lille hotel og god til prisen.
Marie Anne
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Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Très confortables chambres avec beaucoup de luminosité. Beaux balcons agréables. Distance de marche de la plage et des restos. Nous avons aussi apprécié l'accueil de la propriétaire et des employés. Petit extra très agréable et écologique: possibilité de remplir nos bouteilles d'eau.
Svante
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Jätte bra ställe att bo på. Bra frukost, trevlig och hjälpsam personal. Rent och frächt. Lungt och tyst. Saknade dock ett kylskåp på rummet. Annars så trivdes vi jättebra.
Johanna
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

I really enjoyed my stay at Hotel Shanelo. The staff was extremely friendly and helpful and breakfast was really good. It was a bit different everyday. They have a very helpful booklet in the room that had great tips where to eat or go sightseeing. Thank you so much for a pleasent stay!
Pia
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Boendet var väldigt fint bra läge, rent och snyggt med fantastisk frukost o service. Vi vill verkligen rekommendera detta ställe när man kommer till Negombo. Vi bodde där i tre dagar och var med om fina dagar, spaa, god mat o härliga solbad. Hälsningar Thomas o Pia ferbr-20
Panu
8.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Nice location near beach and restaurants.Very helium staff.
Number of reviews per page
20
40