Very nice staff

Had a great stay! Matt at the front desk was awesome .

Proximity to the venue for a show I was going to along with being a walkable distance (1/2 to 3/4 of a mile) from bars and restaurants

The hotel was pretty run down. Location is good if you want to be in walking distance from hospitals/Deep Ellum.

Nice place to stay!

For the price I expected it to be a bit nicer. Staff was very friendly

The property itself was very nice and clean. I didnt like the fact of having to walk from the parking garage to get to the room.

Nice

Hotel was great and safe. Our only complaint was breakfast was shut down early.

Nice

Nice clean jotel. Good breakfasts.

Great place great location very comfortable

My shower had poor flow. Took about 20 minutes. Woke up at 1 am to clear the building due to a fire alarm. When I checked out there was a homeless person passed out at the front entrance. Not a safe area. Do not go out at night. Front doors of hotel are locked at all times. Need key to get in. Front desk had to open door for me to check in.

We really enjoyed our stay. Staff was nice and the room was clean.

The hotel was very nice. I enjoyed my stay. The parking situation and front door entry were confusing to find- clearer instructions would be helpful.

The staff is lovely, knowledgable and professional. The breakfast was nice but closed a bit early. The room was ok, but had a strange uriny moldy smell. The front desk sent me a cleaning spray up to the room but I went out next day and bought a room spray. The bed was not nearly as nice (sheets blankets and comfortable mattress) as the other similarly priced hotels in the area. Even the other H2 hotel in town was nicer, and the bed had more luxurious bedding and mattress. I wanted to bring my daughter to visit at the pool but it was not nice enough to invite her. It is small, on the second floor with high traffic noise and the amenities and tables were discolored with chipped fading paint and a full surrounding deck in need of replacement. Do not go to this hotel for the pool. But you would like to stay close to the medical center and have easy access to Munger and the arts district, its OK. I'd give it a 6 on a scale of 1-10.

Lobby was clean, staff was friendly and room was comfortable. Breakfast was good however after taking it back to the room and touching it a few hours later, it contained bugs.

The only complaint I have is a delay check-in. We did not get checked in until 3:30 3:45

The hotel was very clean. The lobby was well kept very welcoming. My room was clean and spaciuos. We only booked one night wish i could of stayed longer..

Dirty carpet