The Grand Plaza Hotel Smouha

Explore The Grand Plaza Hotel Smouha
8.2
Very Good
From 141 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

Traveller Reviews The Grand Plaza Hotel Smouha

Number of reviews per page
20
40
Top reviews
Andrew
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Below okay experience.
Silvia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was so nice and helpful
Humzah
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall a great stay. Comfortable rooms and friendly staff. The only downside was some noise due to sports teams staying at the hotel, but it didn’t take away from the overall experience.
Ruksana
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room, very helpful and friendly staff.
Subramani
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent facilities, good upkeep and very courteous staff. Definitely recommended.
Ibrahim
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

In the over all experience it’s very good
Wafaa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff is very good,the problems is:bed not comfortable,room has water smells not good, Louby disappears behind the a huge columns, Louby has smoking smell,so you can’t setting to drink coffee or to talk with your family and friends, They allowed to smoke inside the hotel it’s bad behavior.hotel lies on rush area always crowdy, Near mosque.no hair drayer (they said you have to ask),there’s no iron,no creamer for coffee.
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Aref
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience
Ahmed
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Not good
Khaled
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The sitting area by the reception is not clean
Hany
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was a great experience, thank you for the professional staff.
Melanie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.
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Amin
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
nick
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

good price
Tomas
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Friendly staff, but the rest was quite average for a 4 star stay.
Victor M.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The only part i did not appreciate was the fact that my fiance was not allowed to go to my room because we did not have marriage documents, aside from that everything was perfect, better than anywhere else i've traveled to..
pamela
icon-Business
Business
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Clean and great breakfast
Mohamed
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Gd place
Souheil
icon-Leisure
Leisure
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

$20 per night is more like it
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
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Number of reviews per page
20
40