Overall Ratings & Reviews The Riverhouse

BEST place ever stayed with kind fellow-travelers for welcoming conversations, great location walking to town centre and near bus/train stations. Exceptionally clean rooms, shared bathrooms, common kitchen, dining room and back patio. Thanks to managers and all staff. Didn’t want to leave; hope to return someday.

Very good accommodation! I was a bit hesitant before booking because the bathroom is shared, but that wasn’t a problem at all during our stay — there are several bathrooms and they were always clean and available. The bed is amaaaazing, super comfortable, and the breakfast is great — definitely worth the investment. Check-in and check-out were very convenient thanks to the smart lock technology. I highly recommend this accommodation, I have no complaints, only praise. I liked everything!

Very good location, easy check in and check out, very clean, quite a few shared bathrooms which were cleaned several times during the day. The room was warm and the sleep was comfortable.

I booked at last minute a room only £44 a night. Big mistake, got sent e mail with combination number to be put in to obtain access to room from a small box which was hard to read. Then went through front door only to be imformed i needed a combination password to enter. VERY STRESSFUL IN DARKNESS. As i was doing this three drunk men, smoking a cannabis, also appeared saying one of them had booked a room but could not work out how to get in. Told them to ring the hotel number, again very stressful as it was obvious these rough looking men had not been vetted and no member of staff was around. At night the Riverside area is known to be full of dangerous looking skeazy characters, not a place for any respectable woman (or man) who wants to feel safe. The place itself was clean and well maintained but very eerie and somewhat depressing. It actually got worse, the double room had no sink therefore no water, shower or toilet. They were down a long flight of stairs which was a great inconvenience. Having no running water in the room was a bit of a torture. Was there for two days this week £88! The owners seem to run it with barely any direct human contact when entering. Nice building but the room with no water was like being in solitary confinement. Just back from Benidorm a few days earlier stayed in several hotels at much the same price, but they had running water and made the room here seem like a prison cell. Never again,for same price you can get a good room nearby

Beautifully appointed and cared for BnB with self check in. A nice calm atmosphere, pristine and simple. Good breakfast, nice to have outdoor space too. All the check in amd info is straightforward and the hosts are responsive too. Highly recommended

What a lovely, well appointed place. Highly recommend as it is handy to everywhere and very well looked after. Had a great stay

Wet happy with our stay. Staff very pleasant. Very clean spacious rooms. Great location.

Nice location, B&B was clean and tidy

it was located in an ideal location, beautiful room and house in general

Excellent location, great place for a short stay.

Was really good nice kitchen and area to relax downstairs and read some books

Very convenient location. Easy check-in etc.

Room it self was ok. I would say average. In regards bathroom was dirty, I had to clean first before use it. In regards breakfast, not enough options. Only on first morning breakfast was great. Food kept replenished. Then at rest of the days of my stay with the family, breakfast was very limited. Never was replenished. I don’t recommend include breakfast when you stay. Even during the evening would not able to get cup of coffee. Owner kept locking coffee machine every time. Only good about this stay, wi-fi connection was great and tv options were phenomenal had absolutely everything what you want. However when you on holiday you trying always be outside to explore, Many thanks Regards Wolf

It was easy to locate and the facility was neat. I enjoyed it and wish to come again

I like the river view and was always a restroom available. Good breakfast options!

Good location, room layouts are odd tho with tvs where they cant be seen from the table or bed. Only spoke with staff on whatsapp and they were helpful

No personal welcome. Basic bedding.

First the bad bits-its past history as an hostel clearly shows, especially when you notice staff only inhabit the property, thrice daily before leaving, causing mess to linger for upto six hours. As a matter of fact, the owners are only seen during breakfast for a short period, which can be frustrating if something goes wrong, like it did with me and you have no way of contacting them; There should be, in my experience of traveling, somebody knowledgeable enough on hand, for those like me, who require additional support or prefer analogue methods. Certain things could do with a bit of updating to post covid standards, not to mention, instructions regarding breakfast and other things made more clearer, but i have moaned enough, to make my review unbalanced, so I'll move on to the positives. Despite the shady, dreary, late 00's décor, I cant fault how secure and modern the building is, For an accommodation advertised as an B&B, i wasn't expecting beautiful views, self service and all streaming services included with the price; If i had more money, time and energy, it would have been no problem to stay the entirety simply in this hybrid stay. what staff i did mange to find, were a mixture of friendly, helpful and oppositely, hard to speak with, due to language barriers. overall, i will be wanting to come back later in the year for a do-over, which will be the first time since i was eleven, that i've made a return visit to a property

My Riverhouse stay has been delightful and I enjoyed it. The property was near Cardiff Central Station and it is accessible to buses and other modes of transportation. It is also near tourist attractions like Cardiff Castle and the National Museum of Natural History. The place itself is clean, amenities are easily accessble and the self-check in was very convenient.

The place is very well organised and kept in great condition! Location is also really good, by the water and stadium and super close to centre and stations.