The staff was extremely helpful and professional. It was a pleasure working with Salem, Emad, Shams, Albara, and Nasser. The gym is one of the best in the industry.

Over all good and comfy stay,

Good hotel with decent facilities.

Good location. Quietness. The room was very dark with no window. The door opens directly on the bed. We were separated from our children (different floors) for the whole stay of 8 nights.

Very bad for the price. The room has no window, very late check-in at 5:00 PM! Even though we arrived at noon!! The bed is broken, and the mattress is uncomfortable.

Check in is at 2pm. I arrived 3:30pm and was told it would be an hour, the room was being cleaned. In reality it was 6pm before the room was ready, and it was not the room i booked. They promote themselves as 5 star, way off the mark. Unsure if this was one off, but i would go elsewhere.

Room is really small with no sunlight at all. I think it’s overpriced. Room service is very slow. Pool staff doesn’t allow kids under 14 to use it.

Amazing

Excellent Choice, in the area Food is great and staff is welcoming

An excellent choice, great staff and very welcoming, food quality and tastes are excellent. Will definitely come back

The staff at the reception were helpful and the location of the hotel is fantastic and the hotel is generally comfortable and good. I would stay there next time.

It is brand new and amazing room Very clean

Very clean and tidy luxurious rooms.. i loved it soo comfy and fancy

All good :) got a beautiful upgrade

Hôtel très bien tenu, très propre, service impeccable - Salle de fitness , spa et piscine de haute qualité -Cependant, les chambres donnant sur l'arrière manquent de lumière naturelle.

جداً سيئه للأسف !! حمام لايوجد به ماء حار ؟ البانيو مكسور ؟؟؟ تم طلب تجهيزات عرسان وللاسف !! ماكانت حسب الاتفاق ابداً !! ستائر الغرفه لا تفتح ؟ تم الاتصال بالاستقبال واخبارهم بالبانيو والماء وعند ارسال المختص من قبلهم لم يصلحها بعذر انه لابد من تغيير قطعه كامله ولا يمكنه اصلاحها بالوقت الحالي ؟؟

ممتاز ولكن السعر مبالغ لا سيما انه الوقت ليس موسم

الفندق جيد ومريح والخدمه ممتازه ولكن السعر مبالغ فيه مقارنةً بالفنادق نفس المستوى في اكثر المدن

ليست المره الاولى التي اسكن فيها الفندق ممتاز ولكن هناك ازعاج من اعمال صيانة او ماشابه وسألت موظف الاستقبال ولم يقدم احد اي اعتذار ، ولا يوجد عوازل صوت في الغرف

الفندق رائع والإقامة مريحة ولكن عدم وضوح الحجز للفندق من جانب هوتيلز بتحديد نوع الغرفة المناسب سبب بعض التأخير بالبداية !!!!