9.0
Exceptional
From 175 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Traveller Reviews Puerta Azul

Number of reviews per page
20
40
Top reviews
Chris
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay was amazing! Beautiful city and great food.
Yacine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Winderful to beging at end 10/10
Anis
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Small Riad, very close to
Shravan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The stay was excellent and the staff were even excellent and very friendly and caring
Maria
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very pretty and clean Good breakfast .
khalid
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Hôtel tres propre, Équipe aux petits soins!
Judith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Located just 15 minutes walikng from the Medina, this lovely small hotel offers the traveler a wonderful place to relax and unwind, with excellent service by a very friendly and welcoming staff! Happy to have our choice of rooms upon arrival, and concierge-like service for a dinner recommendation. The parking is easy, as was the driving in and out. Breakfast was very delightful. And five stars for the staff! Perfect ambassadors of Moroccan hospitality!
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christopher
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff was very hospitable and the hotel was adequate for visitiors of the city.
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The staff and the room were great.
jean
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I tried to change my stay date, Expedia told me it was the hotel manger that needed to change the date and hotel management told me it was Expedia… round and round for 2 weeks and ended up paying my 2 rooms anyway. I tried to change the date immediately after first booking.
Alaiah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
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Alaiah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This property is very good, clean rooms. The breakfast was good. The checkin service was awesome, he brought all of luggage to our rooms. Very friendly front desk!
Alaiah
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
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Alaiah
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
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Charles
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Very convenient location. Super friendly staff.
Koreisha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Staff need to improve on customer service. Compared to other Riad we stayed staff were very helpful with luggage & welcoming.
zahid
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Cozy , small hotel. Excellent service, good location; parking onsite; breakfast excellent; room and amenities excellent
Dominic
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

We only stayed one night. The room was beautiful. The staff (including the kitchen staff at breakfast) was very accommodating. Even after we checked out and were waiting for our ride, the hotel manager served us tea and cookies while we waited. That was a very nice touch.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

A beautiful, very clean property at the edge of the medina. A very convenient , easy 8-10 minutes uphill walk to the medina, or a 1 US$ taxi ride. We prefer this type of property with easy parking access, more spacious rooms, and modern and clean bathroom facility, in comparison to the usually cramped, musty, older riads within the medina. The breakfast is generous and excellent. The manager Aziz and his younger assistant are warm and hospitable, treating the guests like their own family. A wonderful , unbeatable choice for Chefchaouen !
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Anita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

My 2 friends and I stayed for 3 nights and found Puerta Azul to be quirky and charming. The staff was wonderful and very helpful. The location was close to the market area and we could walk everywhere. The rooms really vary in size, layout and decor. Breakfast was good every day. Bring earplugs as the neighborhood dogs can be noisy at night.
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Number of reviews per page
20
40