DoubleTree by Hilton Mazatlan

Explore DoubleTree by Hilton Mazatlan
8.6
Very Good
From 1,627 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews DoubleTree by Hilton Mazatlan

Number of reviews per page
20
40
Top reviews
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love the cleanliness and view from our room. The pool was also great.
Ismael
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Definitely add the breakfast upgrade. The pool, hotel location and customer service are designed to make your stay unique.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing, and this hotel is in such close proximity to Panama!
anthony
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff at reception desk, bar and breakfast room plus strategic location by the beach - big room and very nice ocean view ! Will come back !
Diego
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly and helpful staff.
Jack
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was fresh and good. Cleaning staff and front desk and wait staff were very attentive.
Donicio Jensen
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean room with a nice ocean view. only issue was with the shower, no hot water even after letting the water run over 10 minutes, barely lukewarm water.
Christian Emhir Hernandez
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything great
James
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good room service and oved beach view
Courtney
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My suite had a kitchen, but the kitchen is bare - no cutlery, no hot water maker, no plates, no dish soap. The furniture had stains and rips everywhere. The toilet stopped working twice
Maria Guadalupe
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall stay was good. The only problem was that we had to get up and find a waiter to bring us drinks to the pool area.
Micheline
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Non
Beverly
icon-with Friends
with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed here 4 years ago & it was great. Hotel has gone down hill. 2 large pools were drained & under construction for 10 of 14 days. Constantly had to ask for water, coffee, toilet paper, face cloths & Kleenex. Was told to refill my 2 water bottles on 3rd floor. Hotel needs maintenance… lock feel off toilet door so hubby fixed. Patio lock fell off & never got fixed … same happened @ our friends room. 3 couples & we couldn’t access their floors as key was for lobby, 3rd floor pools/restaurant & our floor. Only positive was our maid. She was awesome!
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Grace May De Leon Dela
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ocean view
Anil
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Janice
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, staff friendly ,quiet. Only negative was that 2 of the pools were closed for maintenance
Maria
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The only problem was the TV
jeff
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very friendly, and the pools were beautiful! The location was great.
Vanessa
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was spotless, amazing staff, breakfast was delicious. This is my favorite place to stay in Mazatlan.
Mario O.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Me encanta me tratar on muy bien cero problemas es mejor que el CID por muchooooooo
Number of reviews per page
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40