Overall Ratings & Reviews Hotel Kasturi Orchid

I had a terrible experience at this property. On arrival the staff did not share wifi password. They mentioned we can only connect one device which was absurd. We asked for bottle waters like 6 times and they said its paid and we agreed to pay but they never provided water throughout the stay. I requested some salt and they ignored it. The staff members were not helpful and were playing some sorta games all the time. I planned this for my parents but it was very bad experience. The area was good but the service was very poor