the DOUGLAS, Autograph Collection

Explore the DOUGLAS, Autograph Collection
9.2
Exceptional
From 698 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews the DOUGLAS, Autograph Collection

Number of reviews per page
20
40
Top reviews
Kate
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, loved the room and staff very helpful/courteous. Location was perfect, would happily recommend to anyone visiting Vancouver :)
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was nice and clean. Front desk staff very helpful and pleasant.
Douglas I
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The vibe here is excellent. Staff friendly and knowledgeable. Great location in Yaletown.
Erin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Hotel. Staff was very attentive.
Stephanie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay
Rhapsody
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

wonderful stay
Anita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly and quick check in, loved the extra perks and made us feel very welcomed upon our stay.
Mandeep
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The check in/out staff and valet services were superb. It was my first time staying at the Douglas. The room was nice and clean. Was terribly disappointed with the noise level from the lounge and lots of noise in the hallway at 3am, with people yelling and banging on other people’s doors.
Ceilidh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a great staycation. Rooms are beautiful and it's a great location for a Yaletown stroll.
Jen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ From the moment you arrive at The Douglas, you feel genuinely welcomed. This property strikes that rare balance between being impeccably designed and deeply comfortable — stylish without ever feeling cold or pretentious. The hotel itself is beautiful: thoughtful architecture, warm materials, and those little details that make a stay feel intentional rather than generic. Every space feels curated, calm, and quietly luxurious. What truly sets The Douglas apart, though, is the staff. Every single interaction — from the concierge to the front desk — was warm, professional, and genuinely caring. Nothing felt transactional. Questions were met with enthusiasm, requests were handled effortlessly, and there was a real sense that the team takes pride in creating an exceptional guest experience. It’s the small touches that linger: the attention to detail, the kindness, the sense of ease throughout the stay. You don’t just feel like a guest here — you feel looked after. An outstanding property with an equally outstanding team. I wouldn’t hesitate to stay here again and will absolutely be recommending The Douglas to friends and family visiting Vancouver.
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Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms and very quiet. super friendly staff.
Reena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was wonderful!
Glen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From start to finish, the experience was fantastic. Would recommend The Douglas to all our friends.
Cemal
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The amenities were excellent, from the bed linen to the shower gel. The staff was very helpful and knowledgeable. The location is agreeable for walking to the mall, restaurants, and other city sites. I would vacation in Vancouver again, just to stay at this hotel.
Aman
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There should be mini fridges in each room not a picnic cooler which you have to fill with ice…..
Keri
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Douglas is a great hotel. Amazing staff and cocktais at D6
Sandeep
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Best
Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean and comfortable, hotel staff were friendly and helpful. Location is very convenient to entertainment, shopping and food.
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, quick check-in, great location, and friendly staff.
Jonte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing service. Cool atmosphere.
Number of reviews per page
20
40