The breakfast was great but an hour later I had diarrhoea and felt poorly all day. The TV screen didn't work, only the sound. The pool was not working. There was only one bath towel in the room. When I asked for another, they gave me two hand towels. The receptionist took my room key at checkout and stopped communicating, didn't ask how my stay was neither looked at me. His colleague told me after a couple of minutes that "I can go now". What sort of customer service is this?

Location is good. The supply of basics like soap and towels is inadequate. Some of the staff have no concept of how to serve customers.

Very good

Very good

The Royal Marshall has been a massive surprise and for the price eating in just like going out, which I did. The staff were always polite and helpful during our stay, plus if you need anything late at night, like we did as no luggage, rang around and got us up and running. Is situated in a good central point for our trips and after our week here can only highly recommend Also has great WiFi, can a bit congested in the rooms in the evenings but I found normal at most hotels I’ve stayed Thank you all and we will be back ❤️

Not woman friendly

Great place for our needs

It is a Nice hotel, great staff, clean room, and close to city center.

Comparing to the price the hotel is good

It was good The room is too small I booked king size bed I got tow beds I did not leave kevit

Staff are smoking in the reception area

Staff are smoking in reception - !!! Which is making the area very bad — rod staff- room service ok

great place to stay

good place to stay

Bad service

No good hot

Breakfast very bad

Property good customer service is very good people are so kind and friendly Dining area needs some renovations

Aged and worn out property. I was not given the double bed I booked for but a room with 2 beds. My wife and I slept on 2 different beds which is fine but not what I requested and paid for. Difficulty finding my reservation. Staff not that helpful in some cases. I would not stay there again.

Clean and quiet hotel.