The staff is very helpful explaining the attractions, dinning options, how to walk around the city and avoid the construction. Good location right next to metro. Functional kitchen with premium quality appliances, washer/dryer. A little drawback was the squeaky hardwood floors.

Beautiful property hidden away opposite the market. Well designed and functional rooms. Reception staff really helpful and knowledgeable. Great location

Everything you need for a stay, lovely building and close to everything

A good place but pls expect the room could be a little noisy at night.

Excellent location—close to everything, including supermarkets, metro, restaurants, and all the top tourist attractions. The apartment was very clean, spacious, and had a fully equipped kitchen with everything we needed. The front desk staff were all super friendly and helpful throughout our stay. Highly recommend this place!

in the middle of a major shopping area. Close to Metro station. The property is spacious but a bit dated. It is very hot when we were there.

Some pillow options would help the comfort but it was otherwise a great bed/bedding. The historical charm of the building was the best part and as such, it came with some plumbing issues like smells that would come and go. The large and many windows helped. Kitchen was well stocked with appliances and tools.

Ideal location for Porto. Easy walk to rapid transit, shopping and restaurant options. Staff is very friendly and most helpful.

Wonderful hotel with the best location walking distance from everything!!!! Staff very friendly, they are available 24/7. I got a nice Apartment with all the necessary stuff to feel like home. I will definitely stay again in this hotel!

The staff at reception are extremely helpful especially Paolo. Thank you so much!

Location right beside a grocery store and across the street from the Bolhão market paired perfectly with the full kitchen in the apartment. Ac was great despite the size of the rooms. Very walkable city from hotel, front desk service was great.

Very well located and near an excellent food market. Walking distance to main landmarks. Staff were extremely friendly and helpful. Would certainly return.

The place has great design, is well equipped, close to everything. Unfortunately it's on a busy street which means a lot of street noise starting at 5 am in the morning. Not for light sleepers. I appreciate that some people from our group got their room earlier. However, I was disappointed that, although I made the reservations and paid for everything, I had to wait over two hours longer to get my room. It really should have been the other way around.

Large open windows, functioning kitchen, lots of character to keep integrity of the building. Service by staff was immediate when needed and very attentive. Clean and up to date modern appliances. Would like a larger table, or not bar style, to have more space to prep food. Fyi...Porto has an issue with seaguls. They're everywhere and the city operates drones to locate nesting areas. Bring earplugs as they are very loud through the day and very early mornings. Not the hotel's problem but something to know when seeing a colony outside your windows ALL day as they are territorial. And LOUD.

The apartment was so unique & close to everything. The staff were super friendly & spent a lot of time explaining things to do, places to eat & experience nearby.

I stayed here last year in apt 1B and it was exceptional. However, this year i booked the same (at least according to the pictures and description) but the room didn't match the pictures at all. Apt 4B was horrific - the entry to the bathroom was a 4 foot cut out in the drywall so you had to duck to get in. The "master" bedroom was a tiny room in the attic with a low beam which made it difficult to get into the bed without ducking. And getting to the bedrooms required going up a very steep and narrow staircase. Be very careful which room you book!!

Beautifully restored building. As nice or nicer than the pictures. Friendly and helpful reception staff. Highly recommend.

We did not know what to expect, so we were thrilled to have a beautiful large room with a small kitchen, sofa, television, and beautiful windows with the perfect amount of sunlight! The bed was extremely comfy!

There was a lot of communication with the staff that was not desirable. Cleaning needed to be booked, that was not expected. Service should be seamless. A lot of basic necessities like tissue, body lotion, hair conditioner were missing. I asked for these on arrival - multiple messages implying I don’t see them instead of bringing them over. They were promised but were never brought in. Cleaning was not thorough. If I knew it was such a poor service I would not have booked this hotel because there were multiple options for 4 star hotels available and this was presented as a 4 star property. This is a 2.5 star run down facility. Living room seating was very uncomfortable, with cushions on the floor.