8.0
Very Good
From 6 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.4

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Traveller Reviews De Silva Palm Resort

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Top reviews
Verified traveler
4.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The best thing about this hotel is the service from chef, barman and kitchen staffs. The swimming pool is clean and good size. The checked in was very slow as the staff did not know of our arrival. The room we got is definitely NOT worth 91 dollars per night for sure. Very small, very very basic ,no television, no fridge, no internet, no tea/ coffee. Ok that I can bear. The mirror is so filthy like it has never been cleaned for years. The worst is the shower, it did not function well, we had to unscrew and shower from the pipe. Water did not drain and clog on the floor. There is no separation between wet and dry area, so it is dangerous to use the hair drier which unfortunately is fixed on the wall of the bathroom. The faucet is about to come off. There is no amenities except 2 toilet rolls. The 2nd day, no make up room. We asked to settle the bill as the next day we had to leave at 4:30 am., after asking 4-5 times and one hour of waiting,the bill finally settled. We came back to our room and about to sleep, suddenly someone came and asked us to pay for our rooms which we have paid through hotels.com already. The atmosphere of the hotel is nice and relaxing but Please do not position yourself as 3 stars hotel when the room is merely like only one star and the owner are not professional enough as a hotelier.
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Voncke
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

We stayed a couple of days, as a family (2 kids), at the De Silva resort to learn kitesurfing. Friendly, helpful, family friendly, and fun staff. Up to date windsurf, and kitesurf equipment, and expert instructors. We also met the friendly owners Kathy and Upul (former Sri Lankan windsurf champion), who created this little watersports paradise. We stayed in the non-AC cabanas, very clean, and everything you need for a hang loose surf vacation (they also have AC-room when you prefer that). Many thanks for a wonderful time!
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Guido
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Goeie locatie , wel ver van alles weg en dus enkel geschikt als verblijf om te kite surfen. Materiaal cfr badminton en pingpong onvoldoende kwaliteit. Wel op zich mooi verblijf en vriendelijke medewerkers. Eten lekker en niet duur.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Nettes Personal , gutes Kiteteam, schöne Anlage , schöner Pool
María
icon-Leisure
Leisure
6.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

El calor en la habitación insoportable, un ventilador de pie , alivia poco.. El cuidado de las zonas generales muy bien y con encanto. Lástima del camino hasta llegar al hotel, muy, muy malo ..una vez allí, no es difícil sentirse en el paraíso.
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