Overall Ratings & Reviews Hyatt House Washington DC/The Wharf

Location location location! Loved The Wharf! Beautiful area altogether!

The property was in such a great location and the hotel was clean. Unfortunately when we returned from a sporting event a maintenance's tag was on our door and while we were out a 100 dollar bill was stolen. The hotel management had never seen the tag before and their hotel doesn’t use them. They did nothing to resolve the issue. We felt so unsafe that we pushed furniture in front of the door while sleeping.

Great stay. Everything be on staff was nice and accommodating! Breakfast can get busy and seating is limited. I recommend getting there early rather than later.

Had to get a new tv, ours wouldn't turn on. They sent one of their very nice maintenance workers back and forth to our room with tools and wire cutters and we spent the first hour while we were trying to eat takeout dealing with that. Only machine in the hotel working was 5 floors above us. We needed access to a freezer for some groceries we purchased to bring back to our state and the hotel couldn't help us keep them frozen. Pool photos were a bit deceptive. Water pressure was bad. Breakfast was chaotically busy and like the wait staff couldn't keep up. The location is good and room itself was pretty nice but this hotel has a facade of being nice without the creature comforts for the price you pay being able to keep up.

Super clean rooms like new. Nice location on the wharf with lots to see

The room was small and the bed was very soft. Good for those who prefer very soft beds. Location was great with restaurants nearby. The breakfast was good. The pool was small. The hotel was hard to find because it is tucked behind the Canopy hotel. GPS took us to one street over. From the street You have to walk through a tunnel past the garage to get to the doors of the elevator to get up to the lobby. Valet was helpful. No problem once we knew where everything was. They have a nice outside area for watching the boardwalk. Trees block the harbor view. It was nice being by all the restaurants on the harbor.

The type of rooms should be better explained. Our room labeled king size with (den) should be better explained. I thought it included a den but it really meant it was small like a den. Our family requested rooms close to each other. One on the 9th floor, one on the 4 th floor and the other in a neighboring hotel because there wasn’t a 2 bedroom available even though reservations were made 6 months in advance. Kitchen and bar employees were friendly and helpful.

Went to a show at the anthem and this hotel was the perfect location. Walk to dinner at kinfolk, it was great! Then walked to the show like a block away and then stopped for ice cream after the show right next to the hotel. Super convenient.

The hotel is really convenient to the wharf and all its restaurants and shopping. However, we went to the pool twice and both time there were no towels to use. The bar also closed before 12 on Saturday night, which was disappointing. However the breakfast was excellent!

From start to finish we all loved this hotel! Its beautiful, has great breakfast and food to order from the bar and an incredible view of the wharf!

Area

Room was a little dirty

Our family enjoyed staying in this hotel. The breakfast was decent, and the location of the hotel to many restaurants on the wharf was great for dinner. After a full day of walking to various DC sites, we enjoyed relaxing outside on their chairs, looking at the water and watching the people go by. The only downside was some mold in the shower. Otherwise, the room was great.

Wonderful views of the marina. Excellent breakfast and services.

Great service and breakfast hit the soot. Only minus was the parking is separate if you dont get valet.

Very friendly service . Clean & comfortable property

Loved our stay! Perfect location, great value and wonderful customer service.

Loved the area!!! Great walking distance to all the major monuments! Big Red Bus stop nearby.

Clean