Overall Ratings & Reviews The Peninsula at Hope Island

In the unit we stayed in had a broken seat at the dining table, could not get the fan to work. Other wise all was ok.

Great rooms, clean and very comfortable. Close to shops and dining. access to island somewhat convoluted

The apartment stunk. From the moment we opened the door.

The property was clean although had a smell to it. It was central if you have a car. It was very noisy from the main road

The secure underground parking was really nice but the floor corridor smelt really moldy/musty. The apartment itself was fine but definitely lacked in cleanliness and amenities. The showers need a really good scrub and the kitchen had the most basic supplies. Also, the fry pan was so disgusting that I had to scramble our eggs in a pot. No one in their right mind would cook on it. My feedback is if you wouldn't use it yourself, it should be replaced. Also, there was no salt and pepper which I found very strange and disappointing. Such a simple easy thing to make a guests stay more enjoyable. Things I liked...extra large smart TV and comfortable beds.

Kitchen facilities were poor, 1 coffee cup, no large water glasses

ABSOLUTELY DISGUSTING. DO NOT STAY HERE!!! We unfortunately stayed one night in a 3 brm terrace house and it was so bad we cancelled the rest of our nights there and stayed somehwere else. Where do I start? The sofa cover had food all over it, popcorn was left in the microwave from the last people, there were empty beer cans with cigarette butts in them on the patio, walls marked and roughly plastered (some not plastered at all, just holes), fingerprints all over the kitchen cabinets, dirty oven, dining table sticky with old food, no bulbs in the lamps. The main toilet SMELT LIKE SEWERAGE which could be smelt across the entire top floor. AN ABSOLUTE HOLE. DO NOT STAY HERE!!!! Still waiting on a refund.

Overall a good stay. The only down side was our apartment was close to road and very noisey depending on traffic. Would stay again. Cheers Matt & Catherine

I was unimpressed with the broken fixtures in the bathroom, inc toilet seat and shelf in the shower. The walls had paint missing and the light globe was blown in the bedroom.

We booked a spontaneous weekend away to celebrate my son’s 18th birthday. This accommodation is out of surfers but with a car wasn’t too bad to drive in and to the theme parks. Perfect for having 3 adults in one room who don’t share a bed. Down side would be the pillows weren’t great for someone who is used to better support and I had a Kia carnival as we had 2 additional adults staying in one of your other apartments and the parking was difficult as I had the last car space in a tight spot. Ended up having to reverse down the lane so I didn’t do an Austin powers and jam myself in between a pole and the wall. Would be perfect for a longer stay!

Very easy check in instructions provided on morning of arrival. Essentially a QR code is provided to access the main drive in gate and keys obtained from Reception. No signage however photo with instructions provided which made it really clear as to where reception is. Property modern however very minimal kitchen glasses / cups etc. Property could do with a deep clean however not too bad. Walking distance to shopping centre. Would stay again.

Basic units with just beds, average furniture

Really nice, quiet and spacious 1 bedroom apartment. 5 min walk to shops/grocery/bars. Very easy check in. Super clean. Pleasant experience all round!

The accommodation was clean and well cared for.

Property did not live up to expectations… getting into the resort was stressful and not warned we would have to till 2 hours before. QR c ode didn’t work, front desk took too long to get back to me. Room furniture very tatty, fridge broken. Overall - we won’t be back.

Safe, Quiet, Shopping, Dining options, Walkable, Grocery nearby Easy Parking. Bad Quality toilet paper. Stains on the couch

It’s newly built

The two bedroom apartment was new and tidy, excellent amenities with kitchen, laundry included which was needed. Easy accessible parking and walking distance to supermarket nearby. It was also close to the theme parks so quite convenient and excellent location for families. Very comfortable bed and pillows. Things that could be improved;parking spot to be numbered by room a/b as customers were confused and parked in either. Room didn’t include reception contact details. Bathroom fan was noisy but looked into upon complaint. Otherwise very happy with the resort. 8/10

This is a beautiful location and nice, new, clean property. No complaints there, however, there were issues checking in. To spare any of you the nightmare, please listen up. You should be provided with checkin information before arrival as the email states, so the host will contact you before arriving to arrange that. You need to be provided with a 4 digit code to get into the gate. If you did not receive that for whatever reason, you will need to head down to the property Azzura (2 Activa Way). They look after the property you’ll be staying in, so they will get you in. My check in experience was hectic. There is a young woman with short dyed blond hair and nose piercings of Asian decent who was not helpful, but was rude. She was unwilling to help even though she had the ability to do so. She gave me incorrect information and had me leave the premises as she was not interested in helping any further. After some asking around, we were directed to return. Fortunately, on my second visit, there was a very helpful lady who was able to get us into our accommodation.

Great communication, property was as described. Instructions on key collection and entry was very clear and easy to follow. We had no issues at all with our stay and would happily book again in the future.