The reservation desk had great communication and was very helpful even though it is not on site. The apartments were beautiful and in a great location! Highly recommend!!

The castle street collection does it all right great apartments

A very nice property in a great location

Good clear instructions The apartment was well equipped and comfortable

Excellent property great value would recommend

Perfect! Will definitely be returning!

Fabulous location for exploring the city.

Lovely apartment it had everything we needed and was in a great location with so much around it

Absolutely fantastic location and a ridiculously awesome apartment. The only negatives were the single glazing and the 430am awaking of bottle collection then the 530am deliveries. I can see how it would be noisy from Thursday to Sunday stays but for the midweek it was fine. Clear window and just blinds in the bathroom could give the neighbours a fright or a thrill depending on their outlook and your gym routine... 😅

My daughter and I stayed here when visiting family in the Liverpool area. We found the area very convenient, with lots of walkable shops, restaurants and bars. It was a very comfortable place to stay, as others have said there is a night club underneath, so if you are a light sleeper Friday and Saturday night you can hear the music, it did not bother us and added to the local color. We used the parking garage with the discount code they supplied and it was a very convenient at a great price. Would definitely stay again, we enjoyed being in the city center

Great apartment, great location, nice and comfortable

Great location, big rooms. No lift which is an issue when you have luggage and the apartment is on the top floor.

Location & facilities were excellent.

Nice spacious property in a great central location. Main downside is that it’s positioned directly above a late bar which is open until the early hours. Noise cancelling headphones are a must and definitely not for light sleepers. If you’re planning to be out late rather than sleep I would highly recommend due to its great location.

Really good place to stay location wise. Central to everything a very nice bar beside it that you can sit outside. There is no lift so take that into account if you have mobility problems. My main problem was that the whole apartment needed a good painting. All the skirting boards look dirty because they need painted. The walls have loads of dirty marks and the carpets either need cleaned or replaced. The place wasn’t dirty, it just needed painted. I also contacted them about somewhere to leave our bags until our room was ready. I was told to ring when we arrive and they would send housekeeping down to take our bags to our room. So I did that only to have a recorded message saying the offices were only open Monday to Friday. Overall it was fine but I didn’t leave feeling wowed or that I would rush back. My friend stayed in another property owned by the castle collection and it was really nice. Obviously recently renovated so maybe they will get round to these apartments.

The location was excellent. Very spacious apartment with everything you need for a nice weekend break

Great place to stay no complaints. Would stay here again.

Absolutely fab, warm, clean and comfortable. High standard of quality, starting at the front door! Could not have wished for better,five stars! Close to everything, waterfront and shops,also convenience store opposite.

Lovely apartment very clean, and lots of space perfect location close to everything

PROs The facilities in the apartment are good. They provided washing up liquid, toilet paper, mini toiletries and clean towels. The apartment itself is very spacious and the beds are comfy. The location is great if you’re coming for a social visit. However if you are coming for business or with family it may not be suitable due to the music from the bar downstairs until 2am. CONs The upstairs bedroom and bathroom don’t have windows that open therefore it gets very hot. Also the carpet and sofa had obvious stains on them so I don’t think the apartment was cleaned to a suitable standard prior to our arrival. The shower pressure is good although the temperature is inconsistent and the shower was leaking in the corner on the outside. It’s clear from the pictures that the stairs to the upstairs bedroom are some kind of metal however it wasn’t clear that the actual steps had grooves in them and therefore not flat. This made it very painful going up and down and I would recommend bring hard soled slippers with you. Also, the windows that do open in the lower bedroom and living room kept sliding and don’t stay open and need a good clean. I’m also disappointed that even though we told the apartment company about a bereavement in the family, they weren’t willing to postpone the date of our stay even though I was even willing to pay extra.