The Mercantile Hotel New Orleans

Explore The Mercantile Hotel New Orleans
8.6
Very Good
From 985 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews The Mercantile Hotel New Orleans

Number of reviews per page
20
40
Top reviews
Gail
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Just an overnight stay but it was a great, kinda of rustic feel, would definitely stay again
Leo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, easy street parking (at least in July), friendly staff
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The welcoming staff were courteous. The hotel breakfast was tasty and plentiful. The French Quarter was in walking distance. The hotel room was apartment size and wonderful. I would stay at the Mercantile again and recommend others as well. Great stay!!
Tansheba
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property! Walkable to downtown, Bourbon St., Canal St. , Eating and Shopping.Nice staff .
Kimberly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very unique, old feel. Rooms were nice with plenty of space.
Steve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

STAFF AT THIS HOTEL IS EXCELLENT
Sophia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Alexis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful Place , Close To A Lot Of Restaurants & The Riverwalk . Shower Could Have Been A Little Cleaner But The Workers Were Really Nice
Mario
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My favorite hotel with a amazing staff ✅✅✅✅✅✅✅✅✅✅✅✅✅
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and easy check in process. Close enough to walk anywhere.
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was convenient to everything. One issue was the water in the shower would not get hot. We choose valet parking,but at checkout it took over 35 minutes to get the car. Other than that a good hotel.
Yana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall I liked the stay. We stayed there before and it was nice but next time I think I’ll stay elsewhere. The coffee machine in our room was not working. The body wash ran out after the first night (like it’s never refilled after a stay). The hallways are super cold!! They still don’t have room service (daily clean up or turndown). The sofa in our room can use one of those board so you don’t sink into it which made it very uncomfortable to sit on. The breakfast was okay. They offered the same thing daily (could switch it up). I did like the bar tender. She was the sweetest! I liked that a new coffee machine was waiting in the room when we returned but it was in the box brand new and i had to open it and put it together myself. I do like that the hotel is located in a convenient spot. I can walk to multiple places.
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Maria
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was average. Nice staff but it could have been better. Breakfast could have had more options.
vanessa
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel never disappoints! Clean and cozy every time.
Raphael
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a great!! Will definitely stay again!!
Melissa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We will be back here every time we come down
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room door had to pulled hard to close and open. Random loud noise all night every 5 seconds or so. The curtains were torn up and the bathroom was decent but needs a good scrub. Beds and pillows were pretty comfortable, breakfast was included and very good. We did have to wait awhile for our rig even after we had called a bit before going down.
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Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was nice, clean and good continental breakfast. Staff was friendly
LeKeshea
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is definitely a hidden gem. Very close to the Convention Center, Riverwalk Shops, French Quarter and the Superdome. Leisurely walk to everything. Clean rooms, nice breakfast and very pleasant staff!
Number of reviews per page
20
40