The property was amazing and clean, and the staff were fabulous!

Worst hotel I booked during my Europe holiday. This may have once been a nice hotel but the hotel feels like it's long overdue for a renovation. Rooms are tired and well worn. Plus some of the rudest and non-communicative staff I've ever met. Trying to contact anyone, if you need anything, is impossible. They just flat out don't reply. A few times I tried calling them and no one answers the phone. It feels as if no one is in charge here and there's serious mismanagement. If you're coming to Andorra, there's plenty of other hotels in the area... where you actually get a modern room and kind staff.

Non-existent communication or staff (aparantly nobody actually owns the hotel). Rooms are tired and worn. The hotel is on a busy road so quite noisey and you have to clean the room before you leave or risk getting a fine

Beautiful place to stay. Friendly staff… It was a perfect place for our family and close to visit pal Arinsal and some other local areas

Nice apartment with everything you need! With no car is a bit too far from the activity area. Nice view from the balcony, easy check in, friendly staff!

We had a FABULOUS stay. Location and parking great. Loved they had a restaurant and bar downstairs. Family owned and they were all AMAZING. Friendly, helpful and accommodating. About 10 min drive from La Massana!! Loved it was a bit outside of the hustle bustle of the main city. Will definitely stay here again.

Family setting, very welcoming, rural, scenic, mountain water source right above parking. Perfect size, great breakfast! Close to ski area - scenic trip about 10 miles. Free ski bus available.

The hosts were very friendly and informative. It was a great stay. We really enjoyed it. Fantastic area for hiking and sightseeing.

Delightful place, easy to get to and spotless

Es gab kein Zimmerservice, in dem Apparthotel l es wird nicht gereinigt, darf man selber machen, Handtücher wurden nicht gewechselt, am Anfang müss man alle möglichen Formulare unterschreiben und 200 Euro Kaution zahlen, im Appatment hängen Listen mit Anzahl aller Küchenutensilien. Wenn man um 10.00 auscheckt, später kostet extra, wird die Wohnung kontrolliert, dauerte 10 Minuten, dann bekommt man die Kaution,wenn alles in Ordnung ist,zurückerstattet. Ich habe so etwas als viel Reisender in einem Apparthotel noch nie erlebt. Abgesehen davon liegt das Apparhotel an einer viel befahrenen Straße,jetzt bei der Hitze war das kaum machbar. Wo die 9 Punkte herkommen, ist mir nicht erklärbar,gut sauber ist es und bequeme Betten!,die gibt es... Übrigens , wenn man Kaffeepads für die Kaffemaschine kauft kostet Zucker dazu 15 Cent😂😂😂, dazu gibt es noch weitere absurde Beispiele in der Mappe,die man mit Aushändigung der kostbaren Fernbedienung mit ins Appartement nehmen muss und natürlich ordnungsgemäß vollständig am Abreisetag wieder abgibt! Das kann man in einer Kabaret Sendung kaum erfinden!!?

Was gewoon goed. Personeel was heel vriendelijk. Ontbijt en diner waren goed.

Muy bien

O quarto estava limpo,amplo e com boas comodidades.

Ótimo atendimento, chegamos depois horário para o chekin, porém foi deixado um envelope em um cofre (eles enviam por e-mail senha e instruções) no dia seguinte você tem que fazer o chekin, paga 200 euros de caução, no checkout eles estornam na mesma hora. Estacionamento gratuito, tem café da manhã, mais não tomamos lá, tem restaurante também no local, mais não utilizamos. Acesso aos quartos por elevadores e escada. Pegamos apenas um quarto e sala com sofá cama (achei meio duro), a cozinha a geladeira é pequena, na realidade um frigobar, o fogão é elétrico de 2 bocas, acho que estava com defeito, ficava apagando e acendendo. Outro detalhe é que no checkout eles conferem se você limpou ou não o quarto e cozinha, caso não eles pedem para você fazer. Apesar de ter feito, ficou ainda uns 2 copos e uns 3 papéis no chao, eles vão lá conferir e pedem para você voltar e arrumar, não gostei.

Pontos positivos: estacionamento grátis no local, equipe atenciosa, local limpo, tranquilo e silencioso a noite e com bela vista das montanhas na varanda. No geral foi ótimo custo benefício. Pontos negativos: Fica um pouco afastado de Andorra La Vella e da maioria das estações de esqui. E eles cobram até pelos pacotes de sal e açucar.

Hotel charmant, les patrons sont tres accueillants, simples et tres gentils.

Joli petit appartement. Très bonne base pour les randonnées et autres activités sportives.

Pause sur notre trajet Bel établissement bien entretenu

Todo bien!!

Accueil très sympathique. Appart spacieux . Côté route, mais belle vue. Moyennement insonorisé mais clientèle et route calme la nuit. Litierie confortable. Repas goûteux mais horaires limités (18h en semaine et 21h le samedi) Petit déjeuner délicieux anglais et continental. Accès rapide à la ville et aux parcs naturels. Site pile en face de 3 dépars de randonnée. Top. Attention aux forfaits téléphoniques ! Andorre est hors Europe et les données mobiles sont une ruine. Le wifi de l’hôtel fonctionne super bien 👍