Clean room, nice staff. Good food. It would be the best if USB port is available. Thank you for the good service of your staff.

I like the onsen

We had an amazing stay on our honeymoon, with a private outdoor bath and an amazing breakfast in the morning. Staff was absolutely excellent, even helped us get to our next location. Would highly recommend this place!!

The hotel is good with good service, and picked us from bus station and arranged taxi to ski. Thx

Food is great and the staff is very friendly. The food demo is definitely a bonus which we didn’t expect.

best hotel in arima onsen delicious food with onsen.

The room is amazing.

Great food and services. Excellent in-room hot spring

This hotel is lovely. Foods are excellent. Location is walking distance to everything. I would definitely come back here when im in the area. Love it!!

All the staff are incredibly friendly. The food is truly special and delicious. This is the best onsen hotel I’ve ever stayed at. Considering the service and the quality of the food, it’s absolutely worth it!

It was a perfect experience to stay in the hotel. Everything is more than expected, in particular the meals.

各方面也不錯，但是房內溫泉水可以在冬天的時候溫度調校高一點

スタッフの対応が非常に良かった。

照片即實景，無落差。服務親切，住宿體驗佳。

スタッフの方全員が丁寧で気持ち良く過ごすことができました。 美味しい和食はお腹いっぱい食べても胃にもたれず優しいです。パフォーマンス含め大満足でした。 別館客室は古いですが清潔感がありました。少し歩きますので次は本館に泊まりたいです。

とにかくお料理が素晴らしい。 食器や演習など、目でも楽しませてくれます。 スタッフさんも親切で丁寧です。 他のお宿に浮気しましたが、やっぱりこちらが一番です。

Definitely enjoy a perfect onsen experience here, the hotel provide shuttle bus service anytime and all the staff are polite and helpful, the environment is great and the public bath and the rest zone are very good and surprised me ! A lot of free ice cream and fruits , there a massage sofa too! Really amazing experience here!!!!! The breakfast and dinner really make me feel amazing !!!! Strongly recommend!!!!

接客もとても丁寧で心地よかった。食事も落ち着いた雰囲気でゆったり、ゆっくりと楽しむ事が出来ました。美味しかったです。大浴場も混雑無くゆっくりできました。退館時にはお土産まで頂き、また、利用させていただきたいです。

服務細心周到！環境寧靜！雅致清幽！員工友善服務真誠！賓至如歸👍👍 再來有馬！首選奧之細道！

大変よかったです