Overall Ratings & Reviews Grand Hotel Lviv Casino & Spa

Fantastic location excellent service

Great stay !

.

The hotel is beautiful. Classic but updated. Spa & swimming pool are beautiful. Great massage. Food is good & there is a casino if you want

A really beautiful hotel in Lviv located on a main square and walkable to restaurants. The breakfast buffet is first class and the rooms are spotless.

I stayed at Grand hotel for just one night at the end of April. Check in process was disappointing, no information about the amenities, breakfast, Wifi, spa, or other services. Just a remind to promptly pay the tourist tax. Then, I asked to check out 2 hours later, at 14pm, and they said I need to pay half of the rate of the room. Hospitality at its best. 80$ for just two hours. Breakfast could be better for a 5 star hotel, they did not have no apples or bananas even. The waiter also did not bother to come to offer coffee or juice for the entire breakfast. Wifi does not work steady on the 7th floor. Overall, overpriced hotel with average customer service. Avoid.

Excellent stay. Nice gym. Good breakfast.

Super ! Super ! Super !

I booked on Expedia with a sole focus of having a city view. When I arrived they gave me an internal room and would not change even after I showed the booking that said “city view”

A grand old hotel in the heart of Lviv - the location can't be beat, a bar that' s open 24 hours and a great workout facility make it my favorite hotel in Lviv. Not the best restaurant, but not bad either. Good breakfast buffet and coffee.

hard to sleep, too loud everything IN the hotel.

Beautiful hotel right in the heart of Lviv with very professional and friendly staff.

Understanding and caring customer service

Great location and truly luxurious hotel!

The staff is extremely friendly and some of the most professional people I’ve ever met. They took great care of us and allowed us to store our luggage they night after we stayed in the hotel while we explored the city. Our bartender Oleg took great care of us and we could tell he genuinely cared about his clients. I would recommend the hotel to anyone.

We made a swing through Western Ukraine for the holidays and ended it with a 3-night stay at this property. It was very nice. The only downside was the bed comforter was too small for two people and one night the wait service in the bar was quite slow. Otherwise we have a great time. the food is excellent. Highly recommend the pumpkin soup. And the giant rocking horse in the bar was a hit with kids of all ages.

Beautiful hotel in the most central location. Convenient. Amazing luxurious accommodations. All staff speak very good English. Highly recommend. I will return.

Excellent location and service, the staff go out of there way. Rooms are well equipped and comfortable

Overall a good experience. Friendly service. Very nice spa. Lots of people at the pool over the weekend, because they buy a weekend pass for the spa. The location was the best of course. The breakfast was nice but not too much of a variety, mostly the same dishes every day 😏. Cleanliness not perfect, but regular. The restaurant was a little disappointing for some reason. Maybe a little overdone trying to be too fancy. Sometimes you need to have a choice of some kind of a comfort food for the late room service. But no. The restaurants in town are much cooler. The twin beds are not a great choice for a 5 star hotel too. Overall we had a great time! Thank you!

It was above my expectations The location is ideal in the city center (old Town) Extremely perfect. I like the money exchange machine in the hotel they exchange money @ very competitive rate better than market.