Thaproban Pavilion Waves Unawatuna

Explore Thaproban Pavilion Waves Unawatuna
8.8
Very Good
From 113 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

Traveller Reviews Thaproban Pavilion Waves Unawatuna

Number of reviews per page
20
40
Top reviews
Kaye
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything about this hotel is great, exceptionally friendly staff, clean spacious rooms, nice pool and good breakfast!
Mohammad
icon-
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was large and spotless with a nice view. Nice large bathroom, nice shower. The staff were courteous. The hotel could really use some renovation especially the pool and restaurant areas
Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed for 10 days and this hotel was perfect. Two pools, never too crowded, well maintained. Public areas and rooms very clean. Room had a great balcony, lovely sunset view. The staff are brilliant, so welcoming, helpful, always cheerful. We only used the restaurant twice and the food was good both times. It’s 10 min walk down to Unawatuna beach, 15 min tuk tuk to Jungle beach. Unawatuna has lots of food options and shops but there are also some great places to eat within a few mins walk of the hotel.
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Tania
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We had a one night stay and were kept awake most of the night due to loud external noise (from 1.30am - 6am) and whilst acknowledging that this isn’t directly the hotels fault, there was no one in the lobby to help with the issue at hand (no overnight staff) which left myself and various other guests stuck with no one to contact and no help. This was particularly difficult as our group included a child and elderly guests. The follow-up was equally disappointing, with the hotel on the day apologising and accepting they could have done more, but since refusing responsibility. In addition, the property itself is noticeably ageing (see pictures). Several areas felt worn, with visible signs of deterioration and broken fixtures, which detracted from the overall experience and did not match expectations for the price paid. Overall, poor handling of a serious disturbance and a tired property mean I would not stay here again or recommend it to others.
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Wendy
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8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The hotel is ina quiet part of Unawatuna. You wake to the sound of the waves. Peacocks and moneys are all around. The pool is lovely and restaurant has good food/ drinks and service. The reception staff were fabulous and took care of all my needs.
Chinthaka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Enjoyed my stay. The staff are very attentive and friendly. The hotel itself is nice but the rooms are a bit dated. I would consider this a 4 not 5 star hotel. Special shout-out to Subhadra who was fantastic from housekeeping my entire staff. Definitely a highlight. Would recommend this hotel.
Chad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The room was fabulous.. the staff were attentive and helpful..specially the main holder gentlemen that was managing the reception. The property is away from the happening main street which is good if you wanted to have a good night sleep. Unfortunately the first night was the opening night for they restaurant next door and the opening party was very loud but we stayed a few more days in the hotel and the flowing nights were quiet and peaceful.. I would recommend this hotel and Unawatuna to everyone..
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Jonathan
icon-with Partner
with Partner
4.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

This hotel is dated and not like the pictures. -the breakfast is good and staff are nice but otherwise I’d avoid. Our door lock broke and despite advising reception of the issue they failed to fix it and we had to put a chair against the door all night - wasn’t dealt with prior to check out. Dirty dated hotel
Lauren
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very overpriced for the quality of hotel, and amenities Needs updating bedding and towels There was black mould everywhere in the children’s play room No children’s menu or snacks
Lucy
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

We have an amazing time at this hotel, the staff couldn’t have been more helpful.
Vikramjeet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

AWESOME!
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Property is in a nice location within walking distance of the little village. Food options were good and well presented.
E
icon-with Partner
with Partner
8.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The hotel itself is lovely and the staff are extremely attentive and friendly. The pool is great and there is a free shuttle to the beach. However the room is quite shabby and dated, the bathroom is more that of a 3 star hotel definitely not 5* Could do with a deep clean! Beds were comfortable
Steven
icon-with Partner
with Partner
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Couldn’t stay as to my wife being diagnosed with breast cancer Tried to cancel and refund but was told no very poor
Shanshan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

My boy likes the food a lot including breakfast and dinner. Room is big and view is great. People are friendly and helpful. They helped bring luggages and even our shoes back to the room. Lovely and quiet place for vacation. Hope I can come back next time!
Shanila
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Not as per images shown, food was terrible and service
Lilantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Exceptional stay. Friendly staff. Enjoyed the two pools.
ian
icon-with Partner
with Partner
8.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Good stay...good breakfast done by staff at the pool. Little bit of a walk to get to main beach drag...but easy to do. Great view of ocean from deluxe room.
Debbie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The staff were absolutely excellent. They couldn’t do enough for us and always with a smile. The pools are excellent and the rooms very spacious.
Victor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

We enjoyed our stay here.
Number of reviews per page
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