Room was super clean & big. Had a great view of the Nile. Since our flight leaves later at night, we asked if we could have a late check out. They were fully booked but accommodated our request. My husband came down with a bad cough and we just needed a place to rest. I’m so appreciative to the manager that made this happen.

شكرا

The room was large and identical yo pictures but did facecan alleyway

Things under construction, wifi often not working, less than friendly staff

Balcony overlooked Nile. Best coffee I had in 5 weeks in Egypt, thank you Zoza. Easy walk to market, lots of tour options. Must see Nubian village, all within easy reach from hotel.

They upgraded our room and let us check in early upon arrival. Extremely friendly staff and great room service. Would stay again!

The carpet in the room was stained and dirty. The shower door was broken and the water coming out of the shower head sprayed almost every which way but down.

Great place The only issues I had was the Jim was never open. And I was told the pool closed at 9 PM when I went there at 7:30 they had closed it for cleaning. 😢

Hotel is tired, really needs updating if they are going to market this as a 4!star hotel

Great place - staff are the best!

The hotel was mediocre. We had requested non-smoking rooms but got smoking room. It smelled heavily of cigarette smoke. The view was good. The breakfast was decent

It was a good hotel

The lavatory was in a very tight place couldn't use it. Morover I ordered a taxi for the airport was told I could order a local off the street 300 egyptian pounds or a limousine for $30. When the car atrived it was a dilapidated state but due to time constraints I couldn't argue so took the taxi rip off.

Citymax Aswan seems like a hotel that used to be glorious and no longer is but it is still good enough to give it a good review. The check in process was very easy. Our room was very clean and spacious with big bathroom, a living room and a very comfortable king bed…we even had Nile River view. The restaurant could have a menu with broader international options but you can survive with what they offer! Breakfast are “buffet style”. The location is centric, close to restaurants and even a small shopping mall. All in all, it was a good experience to stay in this hotel.

V good

The location was convenient and there were wonderful views of the river in all directions. We stayed in a junior suite which had a balcony and a large bathroom. The beds were relatively comfortable, and we were able to have our laundry done in only one day. The restaurant was under construction and the pool area was okay but not what we had expected.

Hotel is run down. Carpet floors dirty. Air conditioner didn’t work and the rooms were hot.

We, an American family, booked a suite for three nights consisting of two bedrooms sufficient for four people, and a sitting area which had only two uncomfortable chairs, a little table, and a TV. But the beds were comfortable. One of the bedrooms had a truly marvelous view of the Nile, but the windows were very dirty, spoiling the view. In the second bedroom the HVAC did not work. The bathroom had a cramped small shower but was otherwise okay. There was plenty of hot water. The room phone didn't work, so we would have to go down to the lobby to speak to a concierge. Some of the employees at the front desk spoke English but a number of them could just barely do so. Check-in starts at 14:00 and we arrived at 15:00, and yet still had to wait for about 35 minutes to be admitted to our suite. The restaurant is open for breakfast and dinner (not lunch} for buffet-style serve-yourself meals. They were not good. After having had the breakfast and the dinner once each, we did not return. There is a food court nearby, but food there was only a little better, and the atmosphere was very chaotic.

Good hotel, but rooms are old, carpet stained, and walls need maintenance. The area around is great as you are close to the transportation taking you to the main attractions. Staff is very friendly and helpful. We recommend talking to them about transportation and how to move around the city. They will provide excellent options.

We got an executive room with the Nile view, however, from the beginning we had issues at our room. First the shower flooded and it took a while for maintenance to go and fix the issue. Also, the heater in the room was not working and as there were no more rooms available we were just given more blankets.