Overall Ratings & Reviews Best Western Plus Centralia Hotel & Suites

We had a great stay! Breakfast was good. The only negative thing I would say is the trash cans are very small.

Great Service

Very clean rooms, as well as common areas. Pleasant, helpful staff. Nice amenities- reasonable price. We stay in many hotels all over the world; I am very impressed with the cleanliness and helpfulness of staff.

Great hotel and location. Room clean, beds comfortable. Only feedback is the pillows have zero support if you need that!

Your staff are very respectful, kind and courteous even when I witnessed a horrible customer berate them over soap. No one should be treated that way, and I hope your establishment sees their good dead.

I’ve stayed here several times now (hotel is in my home town). This is the only hotel I would recommend in Centralia. Very clean, staff is friendly, breakfast is good, rooms are spacious, plenty of parking, Walmart across the street, restaurants nearby, safe.

Really great customer service! The pool was super clean and so was the room. We will definitely stay here again!

The hotel looked like new despite being seven years old. The bed was very firm, which I prefer, therefore, I slept very well. The room was large and the bathroom was very clean and looked like new. My only issue is that the plastic flatware to be used for the breakfast was too flimsy. It was too hard to cut a waffle with the utensils. I suggest they buy better quality plastic flatware.

None

Wonderful that’s all I can say

Very nice motel.

Everything went well and quiet

Staff goes above and beyond to make our stay enjoyable.

After a long day of traveling it was very nice to enter this establishment. It was clean and modern. The staff was friendly and the check in process was quick and efficient. The room was spacious and had all the amenities one would expect. The hallways were bright and cheery. Plus the room was quiet. The breakfast in the morning was good and just like the check in process, the checkout was quick and easy. I would stay there again without hesitation.

The facility is very nice. Clean and comfortable rooms. Will stay again

Been here several times it’s always wonderful! Rooms are massive

Rooms & facilities were very clean. Staff was nice. Breakfast was great. Easy check-in & out. Parking was convenient. My only issue was 2 tv’s in the room - one remote controls 2 tv’s. I would be watching 1 tv with one remote & attempt to change channels & the 2nd tv would suddenly come on (probably happened 10x over 2 days). Not a game changer, but annoying!

Always the perfect place to stay when I’m in centralia

Clean, friendly staff

Beautiful property with helpful, kind and courteous staff. Definitely recommend!!!