Personale qualificato, ottima colazione, qualità del riposo eccellente!

Clean room, nice hotel. Staff was very nice even when very busy. All in all a good stay. Secure parking. Nothing to look at or walk to around here though.

Trattandosi di un viaggio di lavoro non ho utilizzato le offerte come SPA e piscina. Ma, l'hotel è molto confortevole, possiede un vasto parcheggio gratuito, è ubicato in periferia (cosa che in una città piccola come Matera è realmente ininfluente) quindi senza le problematiche della ZTL e del traffico mattutino urbano. La colazione è ottima e variegata (potrebbe migliorare se le bevande calde fossero preparate a richiesta e non con la "macchinetta", che non fa un caffè o un cappuccino di qualità adeguata al gusto di un cliente italiano). Stanza confortevole, ampia, con tutte le dotazioni necessarie (apprezzato l'angolo di lavoro con scrivania degna di questo nome, poltroncina ergonomica e punto luce). Menzione di lode per la qualità di materasso, cuscini e biancheria del letto. Un filino rumoroso il climatizzatore.

Un hôtel digne des 4 étoiles : magnifique. Vous êtes accueilli par quelqu'un pour que vous puissiez garer votre voiture chose qui ne se retrouve que dans les 5 étoiles généralement. L'entrée est somptueuse. Le petit-déjeuner reste bon : il y a du choix en sucré mais il manque un peu au niveau salé et de la région

Great property with fabulous amenities. Incredible gym. Beautiful large oool. Comfy bed. Just abit noisy cause of thin walls but not that bad. Great value.

Food was incredible. Service was excellent.

Gym opening at 7am would be great. Otherwise great hotel. Good breakfast and convenient to Matera Alberobello an Bari

Nice hotel to stay for Matera

It will difficult to go around without a car

We experienced several issues during our stay. The staff came across as unfriendly and arrogant, and the ongoing construction site at the hotel created a very unpleasant environment. Our room was also downgraded, although this was later compensated with a lunch. We also encountered problems charging our Tesla – the hotel did not provide complimentary charging, which is unusual compared to many other hotels around the world. Instead, we were directed to an external charger, which we had to pay for ourselves. Even though I asked several times, we were never clearly shown where the hotel’s own Tesla chargers were located. Housekeeping was also poor. Overall, the stay did not meet our expectations.

Volevano farci pagare 10€ per il servizio in camera e non era chiaro né nel menu né da nessuna parte. L'hotel era in fase di ristrutturazione e il rumore era insopportabile.

Very nice place great service Bruno helped us and took care of us for 4 days always smiley and asked if we needed anything. He was great

Nice room!

The rooms were ok, but the hotel did not have a welcoming or friendly vibe. Lack of charm and lots of weird rules, e.g. you are only allowed to use the pool one time if you stay one night (two times if two nights etc.), you have to wear a swimming cap, you could only enter the pool and the garden through one specific way. The staff seemed to care more about these things than making sure that you enjoyed your stay. Further, the food in the restaurant, although beautifully presented, lacked taste and was way overpriced. Okay for one night, but would not recommend the place for a longer stay.

Balcony was shared (!) which is weird and meant we didn’t feel comfortable sitting out there. The room was hot throughout the night and we couldn’t open the door as there were people next door who could access our room via the balcony! Very bad nights sleep due to this and the walls were paper thin you could hear every move. Aside from that the hotel was of a very high standard in terms of decor etc. There was a charge of €25 pp to use the indoor pool/sauna etc for only 90mins. Access should be included for guests, for the sake of 90 mins we didn’t bother to use the facilities which was a shame.

Close to Matera

very good service, very nice hotel, modern style, the breakfast could be better

Very nice hotel with comfortable rooms, beautiful area around, water in the pool was warm, just it was unpleasant surprise that only 1 access to the outdoor swimming pool per night was included (next day access to the pool cost 20€ per person) and it’s mandatory to wear caps in the pool

The hotel is very clean and the rooms are large and quiet. Excellent breakfast. Plenty of parking space.

Nice reception, helpful restaurant staff when we were trying to work out the special dinner. Room was nice but could do with a recoat, re varnish of the surfaces that were quite marked/scratched. Decent selection at breakfast but bacon was always hard and overdone. Overall the service was good.