Overall Ratings & Reviews Holiday Inn Club Vacations FOX RIVER RESORT AT SHERIDAN by IHG, an IHG Hotel

Stay was good and Villa was nice and clean. On-site restaurant was closed. Resort is great for small kids and teenager's.

Went with a friend for three nights. Stayed in the Villa Suite. It's lovely. I called ahead and reserved the lakefront view. Two bedrooms. Two kitchens. Electric fireplace. Everything you could need for a family trip to use the plentiful amenities. Even a washer and dryer. We swam in the indoor pool. It was clean. The suite was clean. The elevator worked. The grounds are well maintained. Instead of key cards we used wristbands. Very convenient. We'll be back in September. Front desk was efficient and very kind.

Property very clean very nice always a pleasant to stay here

I love staying here ! My family and I vacation here often .

No hot tub even though it indicates it on the map. Keys didn’t work and had to drive back up to the main building when they didn’t send anyone. Shuffleboard, after we finally found it, needs to be resurfaced. Very expensive for a short stay.

Very helpful good communication and clean

The check-in process was smooth. The ladies at the front desk were nice and friendly. The room was nice, feels like an apartment. Balcony, BBQ grills outside. It was very nice overall. We will definitely be staying again.

Great property. Highly recommend. Very accommodating

It was a very enjoyable stay!

Overall great resort

I liked that there is a lot of activities included in your stay!

Check in was nice and the room was a good size. The beds were pretty comfortable. The fridge leaked, the bedroom was freezing no matter what the heat was set at and the water pressure is pretty low. The waterpark not being included and being additional money per person is pretty crazy too considering the price to stay here.

I enjoy my twins birthday vacation but it was too dark traveling from the pool back to my room. I would love it if was lighted along the edge of the roads. I almost got into a car accident because someone came speeding towards us and it was so dark we could barely see the roads.

We stayed March 1st, and had a very good experience. We live 3 hours away and drove up for the Pirate Cay Waterpark. That place is the reason for only 4 stars. The staff at checkin was friendly enough, efficient and had got us checked-in in a timely manner. The room was more than we expected. Their was a rowdy family couple doors down that you could hear in the hall way but once inside the room you didnt hear them. Could hear those walking the floor above us. Now the waterpark was the star deduction. The staff upon walking in looked unapproachable and werent the friendliest. The life guard staff should have been better! I have a 4 year old whos 3' 4", the one thing that they were a stickler about was my daughter wearing a life jacket on the water slides and while in my arms in the lazy river. Even though she was just as tall as other kids not wearing a jacket. Felt singled out. Why did she have to wear a jacket within my own arms? They also were not keeping order within the lazy river. Had people going the wrong way causing blockages, slashing, jumping in. It was ridiculous! Its a lazy river. Also while we were there, a little boy who was smaller than my daughter, was saved by another mother (not his) who was basically drowning due to the rowdyness of others and being so small without a parent present. Thats unacceptable! I was forced to put a lifejacket on my daughter who was in my arms but yet they let all this other crap slide. Ridiculous!

It’s so nice to access to the water park.

Ok

Fun times at the waterpark

Great place for families

Amazing and very friendly staff

Excellent accommodations. Friendly staff.