As above

Staff support lacking and not friendly , entrance blocked by smokers

The system to check-in was down for hours resulting in delayed check-in. There is no proper hotel desk for check-in, You have to to go the bar counter which is overcrowded and the staff at the bar is not even interested to listen.

Beautiful clean room, fully stocked bar with lots of drinks and snacks.

Fabulous hotel, truly upholds the boutique chic style with impeccable attention to design and room amenities. Our greeting was 1st class and loved the atmosphere. Dined in pub, outstanding food, quality and attention to detail on serving presentation too. Definitely will be a regular. Thank you all. Lotty

The pub had great food & service. Very handy to the Farringdon station.

The room was small but very charming. We only stayed one night, so it worked for us; however, if we had been staying longer, it would have been tight or cluttered with our suitcases and surface area to put your daily items, like a crossbody, wallet, etc. The bathroom was a good size as well. We were on the top floor, so getting luggage up and down really sucked. Even though I knew in advance the staircase could be an issue, it was still a shock to go up four floors with full-sized luggage! Oops! We got there early, and at any hotel, an early check-in is always a gamble, but I was a little surprised that they were so strict about the 3:00 pm check-in. Usually, if a room is ready early, you can access it sooner. Not a huge deal for us as we went straight into sightseeing, but if you are hoping to get in early, it is likely not possible. The staff were friendly and accommodating in holding our luggage in a locked area. We had a plumbing issue, and they resolved it right away, even though it was late at night. The pub was close to multiple subway stations, which was great. We unfortunately didn't eat or drink at the pub so can't speak to that.

A great place to stay! The staff was attentive and very friendly. It was very cool to stay in such an old historic building and the pub/restaurant

Overall this was a nice boutique hotel. The rooms have a lot of character and a vintage feel, in a cool way. The room was clean, spacious, and had all the amenities you could need. In a great area of London, lots of shops, pubs, restaurants, and public transit. The reason I give 4 stars is bc the check-in process is not quite 4star and the bathroom sink didn’t drain well.

Great location. Rooms were clean. Staff was stand-off ish. Tv didn’t work. Over priced for what you get.

Beautiful quirky room . Everything we needed. Quite and comfortable .

The two rooms that we booked were so cute. The suite room had a couch and an outside patio which was very nice to have as we traveled with family. I loved that the bathroom as the tub had a claw tub and the ground was heated. It is a very charming and rustic. I would definitely go back.

The entire staff was so incredibly welcoming and friendly!! Heated floor in the bathroom was absolute heaven!!

Wonderful 3 night stay, it's a busy pub but staff made us feel very welcome

Food is great.. pub is great.. room is great but WiFi and TV let them down.

Very happy with the place

An amazing property with loads of history.Americans would love it! Staff very welcoming Cleanliness excellent. This place has so much character.Room comfortable and spacious with separate bed room and sitting area and a terrace. It was a big surprise!

We wanted somewhere near the Barbican hall 10 mins walk) We arrived to a packed pub & underwhelming checkin. But from there it was fabulous! Room lovely. Spotlessly clean, great decor & so comfortable. Aircon a bonus at my age lol. Wonky toilet seat part of 'quirky' ;) We ate in the pub, staff were so lovely & the food spot on. We sat in a little booth, it was cute. Wine good & all round great buzzing atmosphere. The walk to our concert was 10 mins. Coming back the pub was pretty much closed but the guys got us drinks to take up. Our room was so quiet... We didn't go for breakfast but can only imagine it wld be lovely. A really good option in the City & one we will definitely do again. Of course you can complain abt things however nothing spoilt our enjoyment of this stay! (Be mindful if you have mobility issues this is an old building, narrow stairs over 3 floors)

Beautiful building and hotel room, great claw foot tub! Fantastic restaurant/pub with the greatest staff. Highly recommend!

Its a neighborhood bar. No front desk, no security, no where to get out and walk. This shouldnt be on Expedia.