Great duplex apartment although the shower water in the main bathroom didn’t get particularly hot. It was no problem for both of us to use the en suite upstairs. Breakfast can be a bit busy so finding a free table can be a challenge but the food selection was good.

Our suite was really nice, very clean and bigger than expected, kitchen was well equipped and had a cleaning kit supplied free. The pool area was a good size and kept clean and tidy as was the patio bar area. Breakfast was served in the sister hotel next door, plenty of choice from fruit to full English and was included in the price. Overall we had a great stay and although the hills were a little tiering on the way back (that's what taxis are for) the 15 min walk down to sea front was easy.

Hotel clean but very dated and the hill to get there not for faint hearted , not many bars around and the apartment one closed at 6

Rooms in need of repairs/renovations. Signs of significant wear & tear. Basic housekeeping (sweep, towel change, bedding change) conducted every 3 days. Additional housekeeping (wash floors, wipe tables & furniture every 6 days. Daily housekeeping would be greatly appreciated.

Really nice place to stay. Great amenities, great staff, great breakfasts. The apartment we had was clean though definitely in some places you could see where things had become worn or in need of a little maintenence. Other than that I cannot complain. Would definitely stay here again and definitely recommend it.

Friendly staff

it was perfect

Another return visit Great as always Easy check in not a fantastic room but huge 1 bed large living room just street view only here for 3 nights so no drama Victor the pool guy is fantastic no stupid o clock rush for beds

The staff were fantastic and it was very clean

Crowded, rowdy and dated. Nothing has changed since the early nineties, including the towels. Breakfast area far too small for the number of guests, the breakfast experience very noisy and stressful, food offering varied but very low quality. Powdered milk in the coffee machines, fruit juice from a machine with filtered tap water and cheap syrup that was usually empty. Gym door locked, gym reception rarely staffed, gym ventilation ineffective so stuffy stinky hot experience, water cooler always empty, as was the supply of towels. The mattress was quite good, and the wifi stable. Some of the staff were friendly, most were tired and stressed.

Ate out all the time, had a fabulous balcony qnd I would definitely return and recommend to family and friends.

Gorgeous hotel. Spotless rooms and shared spaces. Professional, friendly and helpful staff. Pool is stunning. Highly recommend. Only drawback is the big hill back up from the beach which is quite a hike. Only suggestion would be to have a regular bus going up and down the hill to the front, say every 30 minutes. There is a bus every hour but it goes straight to Playa Las Americas which is a fairway away to walk back to the hotel. Other than that brilliant place to stay. Highly recommend.

evrything was perfect

Everything was just perfect!

Our room was situated right next to the main roof units for the air conditioning and came on for 15 minutes every half hour and were so loud when starting up and running that it made it impossible to sleep in upstairs room of our apartment. After the first night I requested to be moved but was told this was not possible as the hotel was full and no alternative rooms were available. I had to sleep on the sofa bed in the living room which was better but still affected by the air con units which reverberated through the entire apartment when running. We have stayed at the hotel many times over the last few years and has always been excellent, but this time was spoilt by this issue and a lack of sleep.

Great set up, good how you are allowed to bring your own food and drink to the pool area.

All perfect

Very nice area

Basic rooms, slightly dated but very spacious. The facilities at this hotel really made it. We had access to 3 pools, activities for adults and kids daily. We could always find a lounger. They also provide an hourly bus down to the beach as the hotel is in a hilly area. Definitely would go again and recommend to friends. Special mention to Victor the life guard at pool 3!

Ideal. Room had bit wear and tear but did not effect stay. Clean. Apartment was large. All amenities worked. Pool was nice. Lunch menu was good and reasonable priced. Was a struggle to get back up hill but only 20 mins walk to beach front.