Super spacious and a great price. Easy check-in and check out. Appreciated the free upgrade

We were very disappointed when we first walked in the apartment. The apartment itself was listed as a superior apartment and was in a completely different building and 200m walk away from the check-in at 392 Spencer St. Some of the furniture in the room had chips/damage and tardy although the positives are that the room had a washer/dryer, full sized fridge and a decent sofa and was a decent size. The bathrooms were both well equipped with fantastic showers with hot water and strong pressure. However, the bedrooms are very small and the King Sized bedroom was actually two single beds pushed together and there was no room to get into the bed from one side..

The apartment was great and clean however we booked and stayed at this accomodation because it stated there was a pool. We were advised we didn’t have access to the pool because we were in a one bedroom apartment and the kids were very upset. I would have booked elsewhere if I’d known.

Enjoyed the stay. One downside was as soon as you come out of your room into hallway smelt like an Indian Restaurant.

It was good

Enjoyed our stay

The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.

The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.

Great property , quiet and closer to all landmarks

I liked everything

Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud. When our plans changed, of course they do not refund. For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.

Appartment seemed dated, damage had been poorly repaired. Cabinet doors, floor and bathroom could have been cleaned better.

Nice big clean apartment. It was really good that only things are that the power blew mid stay so I lost Wi-Fi connection and half the power outlets didn't work. And the TV isn't great quality and you can only use it for Netflix You can't use it for anything else even on your own accounts. Other than that it was really nice. However it was a bit cramped even though I had many rooms There wasn't a lot of space between cupboards and doors. Swimming pool is nice and hot with a nice sauna. Absolutely spectacular view from the balcony. The apartment came equipped with everything you could need from ironing board to washing machine in the apartment to having a portable fan as well.

Loved the layout, location and the indoor pool was a hit with the kids.

Don't believe their ads or even their initial email; asking you to confirm your ON-SITE PARKING before arrival, because THERE IS NO ONSITE PARKING - AT ALL - EVER!!!! It’s just a trick, the only parking is OFF-SITE (150m up the road). The offer of on-site parking is just a scam and gives no consideration for those of us who only booked with them because we need on-site parking for medical reasons. The manager also promised to refund my booking when I discovered this lie (all of 5 minutes after making it!) a representative who called later, also promised to cancelled and refund this booking – but no refund has been made! JUST MORE LIES!!!!!!

The bed is horrible. The joined two single-beds as a king bed.

I booked non-smoking but Expedia doesn’t guarantee just merely submits a “request”. The property had a very strong smoke smell which they attempted to cover with plug in air fresheners in every room. The dining table was very wobbly and falling apart. The king-sized bed was two twins pushed together with no joining features. The beds weren’t perfectly even and there was a gap that you felt while lying in the bed(s). The place is cheap but not a good value.

Property was clean and in a convenient location

Great little apartment a stone's throw from the CBD with anything you would need. We managed to have 2 adults, a toddler and a baby in a 1 bedroom and managed to survive quite easily. Clean, spacious and the staff were lovely. Only small downside was the balcony condition had a bit to be desired but the whole inside of the apartment was perfect.