Acerca de la limpieza no fue muy buena. Dure 1 semana ahi y mis sabanas nunca fueron cambiadas

Location is super close to the Andaderas and Downtown, but unfortunately the rooms a super tiny, not well designed. Extremely small and no AC, only a tiny window. Good place to just go to sleep and nothing else. If you can, get the king side bed, you will have a little more space, but not much. Continental breakfast is limited to coffee, fruit, cereal and waffles.

Is a great place to stay

For me is really bad place so many things I did like it super small 3by 5 meters Luke lock room smell like drainage so much noice from the water pump and people and kids no respect so much noice What u can spect for the price

The staff was very friendly and helpful all the time!

Great customer service,

The staff was very attentive. We could check in at 10am, instead of 3pm. The room was clean but mouldy, especially the bathroom and the ceiling above the bed. Cold.

Leak in the room from the shower, thin doors that let in sound, only one night stand, low quality breakfast, noisy pipes.

The staff was very helpful, we needed some ibuprofen, and the front desk representative, ordered it on his phone, and brought it to us. The bed is super comfortable, we loved the pillows and the sheets so much, that we took pictures of the labels. LOL. Brakfast included is njce, fresh fruit is good, coffee too. The only thing we wish was better, is the bathroom. My husband is 6 foot 2. He had a very tough time in the smallest bathroom we have ever seen. Without a single window, it becomes a sauna after a shower, which creates mold. Theres a really big concrete closet across the room, turn it into a nice bathroom! We loved everything else about this hotel. We will be back, the energy is beautiful.

La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.

First time on it and I love the place!

Everything was amazing

Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!

El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes

We really enjoy our time in this hotel It’s small not so crowded and not expensive

Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.

Buena atención del personal administrativo. No me gustó que no te asean al 100% la habitación, hay q pedir papel sanitario, muy pequeñas e incómodas las habitaciones matrimoniales, la calidad del servicio es diferente en las habitaciones matrimoniales, dobles y king size. Es una pena pero deben de mejorar, ampliar o bajar el precio a la cama matrimonial y poner cama individual

Un hotel pequeño y funcional, muy buen servicio del personal en recepción... Agua calientita, la cama muy comfortable y un desayuno llenador.

Las habitaciones son muy pequeñas, pero por el precio esta bien. El personal si fue amable y la recepción muy linda

Me gustó sea PET friendly