Overall Ratings & Reviews Metro Inns Teesside

This place is not what is shown on Expedia. It is now a hostel for social housing. We were told they do not advertise on Expedia any more. But they let us pay and check in without telling us about the changes. We immediately checked out but have had to wait for a refund.

Ignore the reviews, its cheap, very quiet, and ideal if you not expecting the savoy. Only negatives was broken accessability toilets, and bad kitchen, but u get what you pay for. Young guy on reception very helpful and friendly.

Hard to locate good clean and warm very good

It was a good stay. Lots of places to visit

Rubbish

Never felt comfortable staying here.

Property was run down, night staff were very good we had a room that stunk of smoke and he changed us into a freshly decorated one immdiately, probably when it was built was a very good place but until its updated the prices are a.little high, not only that the price we paid was twice as much as the room should have been so expedia have or are conning people out of money for tje room rates, the reception said we had ut at a good price until i pointed out the we had paid half as much again through expedia, thats a little bit cheeky expedia..

Grimy, smelly, uncomfortable, noisy.

Nothing at all

Toilets were dire, flush handles loose, very unhealthy & obviously not checked regularly many were blocked. Room wash basin no cold water (no drinking water) had to obtain it from the kitchen no breakfast bowls in the kitchen.

Stayed on night on way to tall ships race at Hartleypool, hotel is in the middle of an industrial estate so non picturesque, a lot of things in the room were broken or not working. Ok for one night stopover

It's a budget hotel, room clean wasn't that bad ,but shared toilets and showers was disgusted.

From the moment we arrived it was clear that this property was used for homeless, addicts and other less fortunate types. The property was unclean, had blood on on blinds, rooms were not even half cleaned, the toilets that were in the coridors shared and basicaly a slightly up market port-a-loo, most of which smelt awful. Deffinatly NOT kid frindly and only realy for adults if you are desperate. Absolutly not worth anything near the price charged, infact you couldnt pay me enough to ever stay there again.

The place is actually a bail/homeless hostel in the middle of an industrial estate. The "residents" wander the corridors at all hours making a racket. I had someone banging on my door at 2am looking for someone, then again there were people arguing and shouting at 4.45am. This place should be a third of the price and aimed at backpackers who dont mind the obvious downsides. Certainly not suitable for families.

It was conveniently located for our needs and it was dog friendly

Run down and disgusting

Didnt even stay didnt have room that I booked. Gave me a key for someone elses room. Overall cheap but rather spend the extra £30 for something better.

This venue is very basic ,is in need of refurbishment but is clean ,does the job and the staff were exceptionally helpfull

I knew this was originally a Formula 1 so it would be basic. First impressions are not positive - Ambience is not a word I would use in this context but room was clean with a big comfortable bed and BIG TV. Sink in the room and showers / WC down the corridor were clean and efficient. Photos showed kettle and tea/coffee but nothing provided now. Hotel is in the middle of a trading estate with a Macdonald's within half a mile so come prepared. Would stay again as a basic bed for the night and good value for what you get.

Metro Inn is very clean and friendly but I couldn't use wi-fi because my room location. Anything else thumbs up.