Overall Ratings & Reviews AC by Marriott Charlotte

I was surprised by this hotel. The rooftop lounge is amazing. I didn’t realize that there was no continental breakfast and that you had to pay to park. The breakfast was 17.00 but the options were not worth that so we went to the diner that was within walking distance. There was a noise that I couldn’t figure out where it was coming from but it would wake me through the night. During checkout the patrons in the next room complained of a noise as well and indicated it was their fridge. Overall the stay was great and I would visit this hotel again.

Went with my kid and it was a good experience!

Great

Love

Came in to town to celebrate friends birthday. Room was upgraded to a balcony and had a great view of the city. Room was clean and spacious. Only thing we hated was the smell of marijuana at night from the balcony.

The hotel was nice but the room was average not worth the money.

The staff was extremely friendly and courteous, they were super helpful. Would stay here again!

6/2025. Everything about my room on the 10th floor looked pretty new. I liked the shower with a Wand type shower head as well as rain shower. Water pressure was not as strong as i expected but still very good. There was some hair in the shower before I got in but the rest of the room seemed very clean! Elevator is confusing to get to the 5th floor lobby because it’s 2 hotels in one building. Staff was good and the view from the rooftop bar was fantastic ! Parking is tight coming in so friends picking you up need to time it for when you are already downstairs. It’ll work fine for drop offs.

This property is well maintained and great staff! Rooftop bar is amazing

The stay was great. Plenty of food options inside the hotel and around it too, which is important to me lol. Staff was friendly and quick to help via phone call, in person, and via Bonvoy app.

Loved everything about this hotel

Great place

Stay was good but they did not clean the rooms, they then told us that for rooms to be cleaned we had to make a special request in the morning. Beds where not made, and bathroom was not cleaned, or towels added.

I've stayed at the AC before and this is why I chose this location again. Jasmine and Taylor at the front day provided excellent service and welcome.

Nice hotel. Loved the rooftop bar.

It was ok. Clean and comfortable.

Jersey was accommodating and made sure I had everything I needed, from a list of events to locals spots to take a date. Thank you

Great

We have stayed and enjoyed this hotel previously and will come back again.

Clean, nice customer service despite it being really busy. The breakfast buffet was basic and the rooftop bar is nice. Bed was comfortable. Shower was nice, but poor water pressure on the 12th floor. The toilet bowl design is really odd. It’s a square, so it’s uncomfortable and smaller framed people feel like you’re going to fall in! I didn’t appreciate the restaurant charging 20% automatically on all tabs, no matter how many people are in your party. Parking is $32 in addition to the room charge. Overall, an expensive night.