Large facility with multiple places to spend time. Very good for families.

This was an absolutely magnificent hotel. Lots of fun things for the kids and adults as well. Service was a bit slow at the outside area but life moves at a different pace in Portugal. I would highly recommend this amazing hotel

The hotel is great, clean and spacious. The only issue that the breakfast was very moderate, little choice of non-sweet food.

Pool is by reservation only and must wear swimming cap -available for a fee.

Best

Majority of facilities - kids pool, play areas - closed without warning. Which sortof ruined out stay with young children. Dozens of minor inconveniences: the need to enter your passport details (!) to see the room service menu, the fact that getting into the indoor pool is more admin than boarding a domestic flight, the refusal to replenish bottled water, the fact the Do Not Disturb sign is each day hidden rather than left on the door handle interior, the poor quality food in the bar, the inattentiveness and unconcerned attitude of staff.. Smashed glass (bauble from Christmas tree) left on the floor in the lobby…. being told we weren’t permitted to eat at specific tables in the lobby, next to the bar which servces food.. all of which add up to a poor experience. We did complain and were offered a sad plate of pre-cut pineapple in sellophane as an apology.

The rooms don’t have a dresser or drawer Old carpet

Only views

great hotel for families.

N/A

Easy access to highways and indoor free parking, great pools indoor and out. It has great activities for kids which I didn’t have with me and breakfast is a very nice spread . I have been here 5 times and the location , price, and free parking, also pools is what makes me coming back , when I travel to Portugal.

Breakfast was pretty good. For the amount of money that you pay per night, the hotel should provide in-room complementary coffee. also, guests should have the option to put a “do not disturb” sign.

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Perfect for families with small kids, ton of supervised kids activities, great food and amenities. Super kind and helpful staff.

We had a relaxing stay at Vila Gale. It’s a beautiful property. The restaurant service staff were all great. However for a five start hotel the beds should be more comfortable and please get softer toilet paper! The toilet paper was so rough and cheap.

Always a pleasure staying at Vila galé Sintra Staff are alway friendly and helpful

Beautiful, clean and staff was very friendly. Would highly recommend, and would book again for my family.

We came with our two young children and it was a fantastic way to see portugal!

Quiet and nice views, nice pool, and well kept premises.

We stayed here with groups of other family members for a wedding in Sintra. It was a lovely experience… far removed from the bustle of downtown Sintra, lovely grounds, an elaborate included breakfast buffet, and very kind staff. In particular, we were grateful that the hotel manager agreed to refund us when we discovered we accidentally double booked a room.