7.3
Pleasant
From 18 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.1

Meal

8.0

Location

7.8

Service and Facilites

7.0

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Traveller Reviews The Shilla Philia Hotel

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Customer reviews
Zhang Xia
icon-origin-TRAVELOKA
6.0
/10
Reviewed 235 week(s) ago
the elevator is not working on 5th floor I need to walk through the stair to 3rd floor just to use the elevator to go to ground floor for the whole 3 days
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Christian J. J.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 235 week(s) ago
The room is not well lit. I can barely see myself on the mirror in the toilet and on the mirror outside. The faucet is dripping and cant be turned off completely. The sink kinda looks unclean with brownish glue something that hasn’t been cleaned in a while. The ref not working cos there's no outlet for it. The flush is kinda not working you need to push like twice before the water clears up. And worst of all, there a lot of small cockroaches crawling in the cabinets and toilet and on the floor. I left a sandwich at the top of a cabinet and when I get back, 2 cockroaches are on jt which disgusting and very unsanitary. I also can hear rat noises from the ceiling. This place has a lot to improve and seemed to be not well maintained tbh. Not sure if this is only because of the pandemic but these are a lot of issues which should be a basic for this kind of business to have resolved asap. Only upside is that it is close to the central business district and a lot of malls and restos.
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Teddy T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 239 week(s) ago
The vicinity of the hotel is quiet, affordable. The room is not big, but it's ok. you won't be staying the whole day in your room anyways 😁
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Evangeline Z.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 314 week(s) ago
All good in here. Very accessible to bars and shopping centers we love.
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Kasandra D. L. R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.8
/10
Reviewed 333 week(s) ago
The faucet is not working. For a standard room, the amount I paid for isn't worth it. It was supposed to be a staycation but it was too disappointing I went home early instead.
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Rayzon
icon-origin-TRAVELOKA
8.4
/10
Reviewed 335 week(s) ago
Room is as it is on the picture provided. It's a small hotel with a small room. It's clean and have nice pillows and blanket.
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Rod K. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.0
/10
Reviewed 345 week(s) ago
Room was clean. Unfortunately there was construction going on beside our room and made noises until 10pm. Nevertheless, very accommodating and big and spacious room.
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