They made us feel fantastic with the great service and attention to details during our stay. Stefany, the front desk attendant who checked us in was especially great, courteous and gave us a great room. Thank you for an exceptional stay in every way. We would hive Marquis Sky Suites 10 stars if possible.

Good hotel was probably 5 stars once. Getting a tad old, air conditioner made a bit of noise. Food was amazing even room service Staff is really nice gyms a bit old but well stocked nesspresso machine i had to call everyday for pods they never leave water either have to remind them

I love !!Gran Marquis hotel in Mexico City this my 8 or 9 time and I will be back ,the sky suites are clean and nice ,the only issue this time it’s was a lot of noise from the next door neighbors there were so loud around 1:00 in the morning

Amazing

Great Manager. Listened to our issues and did her best to make everything right.

Amazing

A wonderful part of CDMX and the quality of this hotel and its service are equally wonderful.

Excellent please and service

Nice lobby, but they tried to give us a downgrade room and then they gave us a hard to access room

Great Location

I like vibe on hotel.

This hotel is at best a 3* with very poor levels of service. We booked a suite 8 months ago, but when we arrived we were told that it was not available and given a much inferior room that was in a very poor state. I would definitely book at a known brand if visiting Mexico City!!

Impeccable service and staff. Great locatiuon. Great value

There was water in the room and leaks when it rain.

Property is very noisy. I was woken at 1am to the noise of guests making noise in the hallways and going in and out of the sky suites terrace. I could hear the smash of the door every time a guest or the Butler was bringing them drinks. The hallways also smelt of cigarette smoke. I complained to the front desk 3 times and they did nothing. Finally at 3am I went to the terrace and asked the guests to leave and they did. Hotel staff couldn’t care less about my complaints. I did not manage to get any sleep after that. Another problem is the AC hits right on to your face when sleeping. The sky suite level has been remodeled, rest of the hotel looks tired and worn out.

HOTEL IS LOCATED IN ONE THE BEST AREAS IN MEXICO CITY. YOU FEEL SECURE AND YOU CAN WALK TO MALLS AND VERY FINE RESTAURANTS. IF YOU WANT TO GET AWAY AND BE TREATED AS ROYALTY, YOU HAVE TO STAY AT THE MARQUIS DE LA REFORMA.

Excelente todo, limpieza servicio room service y personal de primera

Súper buen servicio , la habitación remodelada y súper grande

Excelente ubicación, comida deliciosa personal muy amable

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