Overall Ratings & Reviews TownePlace Suites by Marriott Kansas City at Briarcliff

Loved staying here- rooms are very nice, can make basic food as well. The breakfast is great with really friendly and helpful staff. I appreciated they had oat milk!

Very friendly staff, helpful with questions. Check in was great. Spacious room but bit of a stale odor as we walked in. Good fitness room. Breakfast good, very friendly attendant.

Checked late( after 10 pm) with no problems. Room was clean. Wall was a bit beat up by the couch and looked in the corner by the shower. Staff was amazing . We did ask for housekeeping to clean our room but they never came. Bed is comfortable but they need better pillows. Breakfast bar was good. The lady that took care of the breakfast bar was amazing. She handled a girls soccer team, a little baseball team, a teenage boys basketball team as well as all the other guests with ease and made everyone feel welcome. She deserves a raise! Overall good locaion and we would stay there again

Super noisy, I could hear dogs whining and/or barking throughout the stay as well as people running the halls on the floor above us. The breakfast wasn’t awesome although there’s literally no where nearby (walkable) to eat. Wifi was down upon arrival so unable to purchase any type of snacks for our kids which was also inconvenient. The room we were in was also incorrect, however not worth hauling our belongings and kids back to the main floor at the late hour to rectify it. For the price, we absolutely wouldn’t return to this location.

Na

Bath room showers have half glass, therefore water splash to the floor from open area. Looks like this hotel was build on a old motel.

Stay was wonderful. Check in was easy and breakfast was great.

Brenda at the breakfast buffet is amazing!! What a treasure.

Staff was very nice. Lobby area and facilities was good. Other than fire pits on patio inoperative. Room had a pet/pee smell. Couch was ripped on arm rest and pillows. Pillows were also dirty and looked worn. Ants were also on nightstand.

Nice room. The be comforter was small for the king bed and the shower head had very low output, like it was obstructed.

Spent the night due to a power outage at home. Room was clean, bathroom was sparkling and the check in/out was super easy.

Overall the place was nice with 2 exceptions: 1) The smoke detector had a small strobe on it that went off every 5 seconds. Very disconcerting in a darkened room. I asked the desk clerk if anything could be done about it and he said no, but implied it was a common complaint. I put electrical tape over it for the remainder of our stay so it wouldn't bother us. I have never experienced that in any other hotel in my life. 2) The shower head. Not a good stream. Otherwise, the place is fine. Good location and it was quiet.

We needed extra towels but the front desk person was very rude about getting these for her. The shower had been remodes as a walk in but there isn't enough space for this and water gets all over the floor.

No one present to check out with. Smoke alarm flashing all night long Peeling paint in the bathroom

Clean, good breakfast

Great location, fabulous staff, clean rooms, comfy beds

Good stay

Short stay, businesses related. Almost new hotel, beautifully furnished rooms, great lobby and patio area. Workout area was pretty spacious. Breakfast was delicious!

Nice hotel. Very accommodating staff.

Super clean place and all the staff we encountered were exceptionally friendly and helpful.