My second stay at the Gallery was excellent as was the first. The hotel, staff, location/neighborhood, breakfast, cleanliness, etc, etc. It will be my place to stay in Mexico city!

The location was great with excellent customer service.

Courteous staff. Clean rooms. What made me take away a star was that the room I stayed in (going up the first staircase by reception), the room temperature was cold, my shower was cut short because the hot water stopped running, street noise could be heard as if the windows were open, and there were other random noises during my stay.

The amenities I paid for were broken, no air conditioning so it was very hot. They gave me an alternative that was loud and didn't work well. Also the electronic curtains were broken. It's crazy that they didn't even offer of partial refund and just flat said "No" when i asked. Horrible experience!!!!

Affordable spot in La Condesa. The breakfast and staff are wonderful. The only problem was our room wasn't cleaned in the week we were there, only the bed was changed and garbages emptied but nothing else. The room could do with some fixes.

Great rooms - great space, decent breakfast included!

The Gallery will be my go-to place to stay in Mexico City! The staff, apartment, breakfast, location...everything is amazing!!!!!

Very nice

Excellent place and location. The staff were amazing and super helpful. The breakfast was delicious!

Tudo muito limpo e organizado! Meus filhos amaram e muito atenciosos.

Perfect for what we needed!

My staying was just OK, they ran out of coffe and bread! On my next day, I did prefer to go around to have a nice breakfast.

Staff very nice, clean room & kitcken

The location was excellent, in Condesa, close to Chapultepec Park. The room was spacious. Other than getting an extra roll of toilet paper on our first day, our room was not cleaned for the four days of our stay despite putting out a door sign requesting cleaning.

My wife and I stayed at the gallery during our 3-day visit in Mexico city. Despite being a small hotel with 6 rooms, it's a lovely place that offers great service. The staff are very kind, friendly, and helpful, the rooms are nice, clean, and comfortable, and the breakfast was perfect. We stayed at the attic room on the third floor which is super bright and has a lovely skylight. The room has all the essentials including air conditioner, fridge and freezer, electric kettle, microwave, hair dryer, dining table and chairs, sofa, coffee tables plus dishes, utensils, glassware and a lot more. The neighborhood is safe and quiet and a few minute walk to the train station.

The receptionist and the manager tried to give us a different room from the one we paid for and booked originally without any explanation. Their service was very rude, unprofessional and horrible. Do not book this place if you want to have a nice and proper check in experience.

The room was spacious, clean with a separate kitchen and a comfortable bed. Relatively quiet except except noises carried up the stairs from the rooms below(noisy children). Breakfast was meager and barely adequate portions. We were willing to a higher price for this hotel anticipating a good breakfast. Be prepared to check out promptly by 11:00 or you will have staff knocking on your door every 5 to 10 minutes. Good location.

Very nice room, clean and the staff was super nice.

This is the third time we have stayed at the Hotel It is in a great safe residential area close to embassies. The manager, Mabel is extremely helpful with advice and taking care of the clients. Several reasonable small restaurants close by.

When I arrived my room was not ready, and receptionist couldn’t find my reservation so she called her supervisor. It took a long time for them to find it, the receptionist did her best to get room ready. Their advertising showed a complimentary bottle of wine, I reminded night staff but she said “she will talk to supervisor and let me know in the morning “ nobody said anything next day and nothing was given to me or even a “ sorry “ about this. This hotel definitely needs to improve a lot if they want to have more people staying at their place