Overall Ratings & Reviews SpringHill Suites by Marriott Dallas McKinney/Allen

We love this hotel. Staff was friendly, quick check in/out. Good breakfast. The showers had great water pressure and temperature control. There was also a lot of restaurants and shopping near by. 10/10 recommend.

Hotel was clean, staff was friendly and breakfast was awesome.

Everything

The room was never cleaned. We were there for 4 days. We wish it would have been cleaned while we were there. It started to smell.

Excellent staff and comfortable rooms

I really liked my stay, it was very pleasant, very clean.

Nice place. Very clean and modern rooms. Breakfast was just so-so. Muffins & oatmeal with all the toppings are your best bet. Bacon & eggs not so good. We did enjoy our stay though and the staff were friendly and helpful!!

Nice area , but the hotel room don't look like new ,shower head controller is already lost the parts , after turn on the water the controller is already loose almost falling to my foot (room # 204) .and (i'm are Gold Elite member should had late checkout unit to 2pm) i'm asked for the Late Checkout but in front desk staff told me we can;t have late checkout . unacceptable for this kind service .

Easy to get to and nice and clean

The wi-fi did not seem to work for me. I have stayed at this location many times and never had this issue but this last time, no wi-fi so I was unable to work from my room.

Exceeded our expectations. Excellent place for families

Lovely hotel

Excellent

Convenient location and good-sized rooms. Check-in was quick, efficient and friendly. Hallways are loud because of the heavy doors slamming. Housekeeping started knocking on doors at 6:30am and made it hard to sleep. The LED lights on the smoke detectors are right above the bed and this was a poor choice, because they flash every 5 seconds or so.

We had a suite with a separate sitting area and a very modern, clean bathroom. All the amenities worked well and the bed was comfortable. The breakfast was very good as well.

We booked a king suite for our first anniversary trip away from our children. The room was very small for a “suite”, not to mention that the “king” size bed was not a king. My husband is a very tall man and he was hanging off the bed. When I asked the front desk person about it, she was very rude stating “Marriott has it listed as a king so that’s a king. We don’t have queens on the first floor” very rude and unprofessional. Will not be staying at a Marriott ever again. Our room was also supposed to be sound proof and we could hear neighbors doors opening and closing all night, the smoke detector had a flashing light and was hanging right about the bed which made sleeping difficult and the curtains weren’t long enough and would let car lights into the room anytime a car came by. Would not recommend to anyone

We arrived earlier than expected, before check-in. We were lucky enough to be able to check-in to one of our rooms early. Front desk staff was super helpful when we checked into the second room. (There were a couple issues.) Things were handled in a very friendly and quick manner. Front desk staff was also very helpful and accomadating while using the business center.

Very helpful staff.

Everything was as I expected. Thank you!

Nice property. Quiet. I’ve stayed here a couple of times. Conveniently located off of 75. Breakfast is minimal but good. Overall good stay.