The place is very clean, safe and located in a very convenient place of the historic downtown. The only thing is that communication is not very clear. They didn’t change the sheets and the towels only once in one week. And the last two days they didn’t take out the garbage.

The staff at the front were very helpful and friendly! Clean rooms, convenient location, and overall great place to stay in the historic center!!

Place is fine, staff is friendly. The place needs a little maintenance though with the blinds and cabinets. Also felt bad making the ladies at the front desk get up every time we needed to get into the hotel since they have to open the door for us. They should get them a buzzer or something. Would stay again because the suites are big and price is fair and the street view from the rooms are nice.

Close to everything, kitchen great for small meals, the receptionists are unaware of the towels or sheets and therefore do not help. Bed sheets and towels are not changed during your stay.

Great location, friendly staff,

The apartment was great. Staff was attentive to needs. Communication could be better prior to check-in. Very difficult to get in contact with anyone by email or phone. Overall it was a great stay and would stay again in the future.

Clean , but floor could have been cleaner, no body soap ,

Great location to amazing restaurants and bakery shops. Make sure to check you ideal bakery it is a must go to spot and you’re only blocks away.Just outside of the hotel there is a coffee shop right next door.

Nice area,

The room was spotless staff very helpful great location

Fantastic hotel and great location in the middle of the Old Mexico.

Fantastic place to stay. Right in historical canter and close to metro station, restaurants, museums. Super staff. Extremely clean.

Bad: The room was clean, but ordinary; the TV remote didn't work, the toilet paper holder was broken, and the large window facing the outside was damaged and almost fell on my face. Good: comfortable bed, clean sheets,near restaurants, garibaldi, many things to do around the area, front desk people super cool..

Staff were amazing! Room was clean. Would appreciate a smaller fan to have in the bedroom while sleeping. Would recommend and come back!

It was ok - clean enough, good location. Place to leave luggage before/after check-in/out. Staff was friendly, though did not speak English (I don’t speak Spanish). Apartment building, so need to ring doorbell every time you enter. Didn’t have to wait - but what happens if the doorperson has to use the bathroom and has to be away from the door?

Great location!!! If possible upgrade the sofa in the living room Clean and very convenient and walkable to all location

Great location, very safe, with a great friendly staff. The manager Mabel was always there to help me. I truly enjoyed my stay there.

Very friendly and accommodating, within walking to lot of restaurants and shopping, great location

Close to everything, staff is extremely knowledgeable and helpful

Needs upkeep