Overall Ratings & Reviews Hemma Bogotá Chapinero Premium Suites Hotel

Excellent hotel !!!

Buen sitio, excepto por la cocina; NO hay forma de hacer huevos, no hay pocillos para el café faltan muchas cosas; el tinto que hay en la recepción sabe muy mal; lo demás muy cómodo, aseado y agradable

We last minute booked rooms and they were quick to accommodate us. Clean area and walkable restaurants

Comodo, bien ubicado

Lo mejor es cuando llegamos, muy buena atencion, El cuarto muy bueno, el baño minimo. Las toallas horribles, parecian de un taller mecanico . Muy buen servicio

Is my fourth time but this time,only 1 glas and no plate in the room

Located near the Universidad Javeriana.

There was no iron in the room, averytime you have to go and get it in the lobby and as soon you finish you have to bring it back , no hair dryer in the room eather ,hot water was a problem it keep putting off the breaker constantly, street noise was to loud in the room coudn't rest at all . we left the building after a week , even i paid 2 weeks in advance , i asked for a refund but said to do the process via Expedia , even i paid direct at the building it self . i had to book another hotel for me and my family to get good rest !

Nice comfortable place/room. Many options within walking distance. Felt very secure.. Second floor tend to noisy, due to garage and street. Need to step up cleanliness, specially the bathroom (hair). All in all, a nice place. Will I go back? YES! 0-5: 4.5 0-10: 7.5

Good budget hotel. The hot water heater for the shower is not powerful enough, will be either a small trickle of hot water or just cold water. The area at night isn’t good but there is a grocery store just one block away and plenty of restaurants and stores nearby.

Nice staff at the Front desk. They contact you to get your arrival time. They take you to the room and walk you around it if any questions.

El apartamento y edificio muy bien, la ubicación no ofrece mucho.

I made a reservation 2 weeks in advance. When i arrived to check in they tell me the room is unavailable. It didn't ruin my vacation but it did change drastically the plans i had made for my last 2 days in Bogotá. Plus i wasted money on transportation, if they contacted me before arrival that would have been nice. Also they keep sending me "tell us about your stay" emails. Looks like a nice place though. Good luck!

The apartment was simply perfect. The staff are really lovely people and the apartement was very clean. The service was just amazing.

Nice apartment suite very clean

Good room but No hot water shower and faucet Hard rocking bed No heater Nice receptionist but limited English communication Not safe area at night

EXCELLENT and Everything was Great! I Recommend!

Did not Have Hot Water. It Has a Attached Water Heater on Shower Head But the water is not Very Hot, Warm at its Best. Other than That, things were Fine. By the Way, the Property does not have maintenance personnel during the Weekend which I Have Foundout to be not normal at all since They are in Business during the Weekend

Only Thing that I Complain is that the place did not have a proper Hot Water and The Maintenance personnel was not available during the weeknd so I could not receive any services

A big thank you to the staff at Luxury suite Icon. Travelers will find this property to be safe, clean, and comfortable. The staff is helpful and attentive. Visitors need to understand that these rooms are like efficiency apartments. Traffic outside can be a little noisy at times. Also bring pajamas and slippers because it can get chilly in Bogota and central heating is pretty rare in Colombia. The location is great as it is centrally located in the city which allowed me to keep appointments in different areas of Bogota. Again, thanks to everyone there who made me feel welcomed!